Software Universe Day 1 - How HP Delivered the Gold in Vancouver

Continuing the Olympic theme, the first session in the Consolidated Event and Performance Management track featured Jay Rooney of Atos-Origin, one of HP’s implementation partners. As some of you may know HP Software powered the IT infrastructure of the 2010 Winter Games in Vancouver, Canada. Jay talked about how he put together several data centers in several months that linked over 50 venues spread across the Vancouver countryside.

 

While the end results were flawless - how many of you saw any glitches in the coverage, either live, on TV or online? - he did share how he overcame several technical obstacles in connecting all the pieces together under such a tight deadline. VANOC, the Vancouver Olympic Organizing Committee, purchased the full BSM suite - Operations Manager, SiteScope, Business Availability Center, Network Node Manager and tied them all together with Operations Manager i (OMi).

 

Since many of the IT consoles were staffed by (non-technical) volunteers, one of Jay’s guiding principles for the top-level consoles was to design them “so his mother could use them.” This meant extensive customization of custom dashboards so the administrators could focus on what was important and ignore all the other distractions.

 

This capability is where OMi excels. In version Operations Manager i 9.0 (VANOC used version OMi 8.1), it takes about five minutes to build a custom screen that can include information from any part of the IT infrastructure, from a high-level executive dashboard powered by our Service Level Management solution,

102i754998B0710079EA

to details about network components delivered from Network Node Manager i. And, in BSM 9, customers can include ANY information in the screen, including from external web sites that include technical information, such as MSDN, or realtime financial information such as stock quotes or exchange rates.

103i4B6FD56E57879A76

 

The audience asked some challenging questions about the specifics of deployment and Jay willingly shared all the technical details.

 

My favorite anecdote was how they used HP BSM to solve a recurring problem involving a satellite data center that kept overheating. Looking at historical patterns, they found that the pattern repeated every few hours. It turns out the data center was in a standard shipping container (not the HP POD!) on the side of a mountain. The solution was to keep the door open, allowing naturally cold air to enter the container. Problem solved with no additional investment in cooling hardware or increased energy costs.

For HP Operations Center, Peter Spielvogel.

Learn more about HP OMi 9.0 and the rest of the BSM 9.0 solution.

 

Other 2010 Software Universe blog posts:

Software Universe Day 1 - Politics, Progress, and Pools (BSM 9 announcement)

Software Universe Day 1 - How HP Delivered the Gold in Vancouver

Software Universe Day 1 - Announcing Business Service Management 9 (BSM9): transforming IT operation...

Software Universe Day 2 - BSM 9 demo on mainstage, OMi 9 revealed and the roadmap ahead

xMatters delivers mobility for BSM 9

Software Universe Day 3 - Virtualization, OMi and other hot topics

Software Universe Day 4 - Customer Roundtables - how do I get started with OMi?

Software Universe Day 4 - media coverage on BSM 9

 

Leave a Comment

We encourage you to share your comments on this post. Comments are moderated and will be reviewed
and posted as promptly as possible during regular business hours

To ensure your comment is published, be sure to follow the Community Guidelines.

Be sure to enter a unique name. You can't reuse a name that's already in use.
Be sure to enter a unique email address. You can't reuse an email address that's already in use.
Type the characters you see in the picture above.Type the words you hear.
Search
Showing results for 
Search instead for 
Do you mean 
About the Author
Peter leads Product Marketing for the HP Software Operations Center (formerly OpenView Operations) portfolio of products. He has helped comp...
Featured


Follow Us
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.