Service Intelligence at HP Discover

Service Intelligence is hot, and we will be talking about it at HP Discover. There are two sessions, one technical and one business focused, demos on the show floor, and the opportunity to schedule meetings with experts to discuss your specific needs.

 

The week after HP Discover, we have a Service Intelligence Webinar on June 15.

 

If you are interested in Service Intelligence and going to HP Discover, I encourage you to attend one or both of the following sessions:

 

Wednesday June 8, 2011

3:30-4:30 PM

Session #3445

San Polo 3505

HP Service Health Reporter and Service Health Optimizer: dynamic analysis and virtual capacity optimization

SHR_thumb.jpgWhen the infrastructure that supports a business service is dynamic, understanding the relationship between end-user experience and the resources that support the business service at any point in time becomes extremely challenging. Technologies like VMware vMotion make tasks like reporting on resource utilization or analyzing why end-user experience degraded when changes occurred in a virtual server farm increasingly complex. Trying to plan for changes within the virtual infrastructure while protecting business service levels can be nearly impossible. This situation is increasingly common as more and more IT shops make use of dynamic virtualized environments and private cloud. This session will cover the requirements and challenges for reporting and planning that have been driven by the use of dynamic virtualized environments. In addition, presenters will introduce you to the HP approach to meeting these challenges using service-health-focused reporting and planning technologies, such as Service Health Reporter and Service Health Optimizer.

Suresh Venkataraman, Product Manager

 

Wednesday June 8, 2011

5:00 -6:00 PM

Sesion #3579

Casanova 601

Service Health Reporter and Service Health Optimizer: tools for strategic capacity management and tactical decision making

SHO_thumb.jpgThe complexity of dynamic, virtualized environments makes it more important than ever to report the performance of infrastructure elements based on the business services they support and to correlate inconspicuous dependencies. Furthermore, datacenters have not yet been able to realize the full potential of virtualization due to low capacity utilization and poor consolidation ratios. Join the product team as we discuss two recently introduced solutions—HP Service Health Reporter and HP Service Health Optimizer. We’ll show you how Service Health Reporter combines data from all layers of your business-service hierarchy, including end-user data, middleware, VMs, and physical hosts, to give you a 360 degree view of your environment; and how Service Health Optimizer gives you comprehensive visibility and understanding of infrastructure capacity and utilization so you can identify VM sprawl and maximize resource utilization through VM sizing, placement recommendations, and forecasting.

Suresh Venkataraman, Product Manager

 

You can download the datasheets for Service Health Reporter and Service Health Optimizer here.

 

And, if you want even more insights into our Service Intelligence plans, you can see a sneak preview of some new products in the Innovation Showcase at HP Discover (if you qualify).

 

See you at the show!

 

For HP Operations Center, Peter Spielvogel.

 

Read our book on IT Operations Management: Managing Your IT Infrastructure in the Age of Complexity.

www.itopsbook.com

 

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About the Author
Peter leads Product Marketing for the HP Software Operations Center (formerly OpenView Operations) portfolio of products. He has helped comp...


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