When we launched this blog almost three years ago back in January 2009, the focus was on infrastructure management. Since then, we have launched several versions of our core management products, Operations Manager, Operations Manager i, SiteScope, and many Smart Plug-Ins.
And we have focused on the connections between the system management portfolio and HP’s broader Business Service Management (BSM) solutions. Increasingly, the customers I speak with want to hear about our overall vision of how we can help them manage their business services and connect any performance or availability issues to the underlying infrastructure. And, they increasingly focus on integration between our top-down and bottom-up monitoring and the key role the Run-time Service Model plays in bringing the two together.
Now, the Run-time Service Model also powers our new service intelligence offerings. Service intelligence refers to the value-added layer on top of the core monitoring and Operations Bridge that allows line of business owners and the IT teams to focus on business services rather than the underlying environment.
With all this convergence, it makes sense to discuss our BSM solution in a single forum, as all the individual elements work together as an integrated unit.
This will be my final post here.
Please visit the BSM blog for ongoing information about our business service management offerings. I can’t provide details now, but stay tuned for some exciting announcements later this year.
Also, if you subscribe to this blog via RSS, UPDATE YOUR RSS FEED to point to the new BSM blog.
For HP Operations Center, Peter Spielvogel.