Information Faster Blog

A great insurance document panel webinar to check out

We were excited to have recently hosted a webinar with Novarica and Insurance and Technology magazine highlighting a common challenge for insurers – the lack of single document solution for complex policies and contracts as well as ad hoc letters and correspondence generated in real time.  

Insurance agents, representatives and other customer-facing staff often collect and share customer information while disconnected from back-office systems and data. The disconnect makes for sluggish communications both ways, and the authoring applications are just as frustrating and increase the chance for error.

We were lucky enough to gather a panel of insurance experts to discuss why a single solution, like HP Exstream, that delivers interactive document capabilities improves front- and back-office productivity. Insurance companies become more efficient and aligned to customer need by making their customer-facing documents more “clickable“ and responsive to individual customer needs, while staying totally compliant with approved regulatory contents.

This change in front and back-office communications results in more productive employees, significantly reduced costs, less dependency on IT resources, fewer calls to customer service, and, ultimately, happier customers.

Learn more about how you can benefit from eliminating point solutions and manual fulfillment processes from Matthew Josefowicz, Director of Insurance at Novarica and Anthony O’Donnell, Executive Editor at Insurance & Technology.  

Key topics addressed include:

·         Increasing agent productivity

·         Limiting the possibility of human error in business correspondence

·         Accelerating internal document processes by reducing multiple point solutions

·         Improving customer satisfaction with clearer, more relevant communications

·         Minimizing IT involvement by empowering business users to design and deliver customer communications

·         Reducing the number of document templates and maintenance requirements

Listen to the archived webinar here.

Tags: Exstream
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About the Author(s)
  • This account is for guest bloggers. The blog post will identify the blogger.
  • For years I've been doing video and music production back and forth between Boston MA and New Orleans LA. Starting in 2010, I've began working with Vertica (now HP Vertica) in the marketing team, doing customer testimonials, product release videos, and website management. I'm fascinated by Big Data and the amazing things my badass team at HP Vertica has done and continues to do in the industry every day.
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