The affects of change management on your information

By Melissa Osborne 


It’s amazing how quickly time flies when you’re in the middle of organizational change. When I wrote my last blog I was going to write about deploying DRMS software, and then time got away.


And that got me thinking…how did it get away? Was it the usual, a lot of work and deadlines? Or was it something more than that? I had a suspicion that it was the added pressure of organizational change on my information.


Most organizations engage in some sort of change, whether it’s a re-structure, a move, the implementation of a new system. In most cases the organization engages a team of professionals to manage this change. And this change is a disruption to information.


Why and how does this information change? The obvious is the change of a new system. This has an immediate impact starting with the creation, flow and access of the information. This is usually well managed and documented.


But even this change is disruptive in a way that is not always identified. Changing information in one area usually impacts information in another area that is not always immediately obvious or identified.  


In organizational changes that are not targeted by new systems or where IT does not have the major responsibility, changes to information and the consequences of those changes can sometimes be overlooked. This leads to a drop in productivity because people cannot go to their usual sources to retrieve or store information. It also leads to a less successful change program, because the indicators of successful change is as little resistance to the change as possible, and people will resist if they cannot easily access the information they need, when they need it.


It is important to remember the impact of your organization's change on information – the obvious and not-so-obvious, and to manage it as you would all other elements of the change management program.

Comments
| ‎11-13-2009 10:04 AM

Hi Melissa,

I was surfing net for getting new updates when I came across this post.....After reading it I completely agree with you that whenever an organisation undergoes any type of change it disturb the working of all its employees.Before implementing any sort of change organisation should always think that is  the change obvious/not-so-obvious and the other prospect due to that change

<a href="www.sunrisesoftware.co.uk/.../about_us.php">change management</a>

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