Information Faster Blog

How many IT staff does it take to recover a single item?

Unfortunately, I don’t have a good punch line. Because the truth is that it’s often too many. 


Accidental deletions and overwrites are common mishaps, and you probably receive requests daily to restore single files or documents. In addition, you’re likely spending time recovering individual documents in order to comply with legal or regulatory requests. This is certainly true in SharePoint environments.


When a SharePoint end users needs to recover a file, it starts a chain of communication. They contact the help desk, who contacts the SharePoint administrator. The SharePoint administrator then contacts the backup administrator. The backup administrator searches for the proper backup, restores the database to a standby SharePoint farm, searches for the individual file, notifies the SharePoint administrator, who notifies the help desk, who notifies the end user... Whew. Now, let’s hope they got the right version of the file, or we’ll have to start the whole process over again.


Today we released HP Data Protector Granular Recovery Extension for SharePoint 2007. It shortens this process by allowing SharePoint administrators to perform the task themselves -- all from the familiar SharePoint interface and without contacting the backup administrator.


How does it work?


The Data Protector Granular Recovery Extension appears as a module on the SharePoint administrator operations console, which presents disk or tape backups from which the SharePoint administrator can restore single files. The SharePoint administrator browses available backups, selects the desired backup and restores the content database to a temporary location on a Microsoft SQL Server system. The SharePoint administrator browses for the correct file, and restores it to the location of their choice. SharePoint administrators can choose to import files from Data Protector backups, or from file system snapshots created by other vendors.


Faster, easier recovery of single SharePoint items – fewer people involved.


Watch the demo on the Information Management Hub, or read more about the ins and outs of Granular Recovery Extension on the HP Software & Solutions Data Protection Community.

| ‎07-19-2010 07:36 AM

I totally get that HP Data Protector Granular Recovery Extension for SharePoint 2007 provides a tool that allows SharePoint administrators to restore SharePoint content from backup from within the SharePoint administrative interface. That sounds like a good selling point for using HP Data Protector to backup our SharePoint (2007) servers.


What other selling points are there to use Data Protector to backup SharePoint servers? After all, we could use Microsoft System Center Data Protection Manager instead, couldn't we?


Thank you,


-- Preston.


| ‎08-04-2010 02:37 PM

Hi Preston,


Thanks for your question and my apologies for the delayed reply!  HP Data Protector software provides a few advantages you might want to consider, especially if you're operating in a heterogeneous environment. Data Protector provides broad support for tape and disk (both HP and non-HP), including LTO-4, as well as the ability to protect Microsoft, as well as UNIX, VMware, SAP, Oracle, etc servers all from the same pane of glass. Data Protector also has built-in bare metal recovery, and provides the ability to recover data instantly from disk.


With regard to SharePoint protection specifically, Data Protector supports both SharePoint 2007 and 2010, performs the online backup without shutting down the database and takes advantage of the performance benefits, allowing for higher frequency of backups and higher data volumes. Schedules can be set for automatic, unattended backups for local systems or for remote client systems over the network. And dynamic discovery of new databases allows for automatic SharePoint data protection.


I hope this helps!


Warm Regards,




| ‎08-04-2010 02:43 PM

Also, Preston, one other item to consider is Data Protector's scalability.  Check out the interview HP IT recently did with Dana Gardner, Principal Analyst with Interarbor Solutions. HP IT utilizes HP Data Protector to back up 17,000 servers around the world and over 4PB of data per week!




| ‎08-04-2010 07:33 PM

What are its capabilities as far as TRIM record deletion recovery?

| ‎08-06-2010 04:55 AM

Would it be able to recover file deleted from TRIM (Sharepoint Integated)?

| ‎08-16-2010 07:44 AM

Hi -- Data Protector certainly backs up TRIM systems. As long as the file exists on a Data Protector tape or disk backup, or any 3rd party snapshot, you will be able to recover the file through Data Protector Granular Recovery Extension. You can read our white paper on overall Data Protector integration with TRIM, and how to use Data Protector to back up an HP TRIM system.

Hope that helps,


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