Version Control Repository Manager 7.2.2 eats up all memory (1836 Views)
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Advisor
Leo Plewa
Posts: 20
Registered: ‎11-16-2005
Message 1 of 13 (1,836 Views)

Version Control Repository Manager 7.2.2 eats up all memory

Hello,

 

after upgrading three sim servers to the latest 7.2.2 also the VCRM was updated to this version.

The SIM servers are virtual machines with 16 GB memory and 4 cpu running on Windows 2008 R2 SP1.

Two are running with a local sql installation because of less clients.

One has a remote sql DB.

Now on all three servers we see extremly memory usage for the VCRM, which was not observed with the older version 7.2.0.

The memory usage goes up to 15 GB memory, in conjunction with the mxdoaminmgr with about 1,8 GB memory absolute slow down of the server.

We are receiving such events:

 

Log Name:      System

Source:        Microsoft-Windows-Resource-Exhaustion-Detector

Date:          09.12.2013 10:20:20

Event ID:      2004

Task Category: Resource Exhaustion Diagnosis Events

Level:         Warning

Keywords:      Events related to exhaustion of system commit limit (virtual memory).

User:          SYSTEM

Computer:      sim-server

Description:

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: cpqsrhmo.exe (1228) consumed 15086669824 bytes, mxdomainmgr.exe (3084) consumed 1800044544 bytes, and mxdtf.exe (1500) consumed 219762688 bytes.

 

Because this behaviour is on three servers since the upgrade i fear we have a bug in the VCRM 7.2.2.

Restarting the VCRM takes also a tremendous time to finish.

 

What could be the reason for that?

 

Occasional Advisor
Jürgen Büchs
Posts: 10
Registered: ‎02-18-2009
Message 2 of 13 (1,648 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

We are running Version 7.3.0 with the same issue.
Environment also VM with 2008R2 SP1, 16 GB memory, 4 CPUs
Visitor
DevilRay
Posts: 1
Registered: ‎08-08-2011
Message 3 of 13 (1,539 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

Did anyone found how to fix this issue ?. I also have same issue and running 7.3

Occasional Advisor
Jürgen Büchs
Posts: 10
Registered: ‎02-18-2009
Message 4 of 13 (1,260 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

[ Edited ]

I've got the same problem with version 7.3.2 on a machine with 16 GB memory and 4 CPUs running Windows 2008 R2.

Occasional Visitor
RemiO
Posts: 1
Registered: ‎06-02-2014
Message 5 of 13 (1,182 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

Hello,

 

I've got the same problem with version 7.3.0, installed patchs 001 to 011, on a machine with 20 GB memory and 4 CPUs, running Windows Server 2008 Standard x64 SP2 (VM).

Occasional Visitor
Yuanming29
Posts: 1
Registered: ‎07-21-2014
Message 6 of 13 (961 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

We are running Version 7.3.4 with the same issue.
Environment is physical server with 2008R2 SP1, 12 GB memory, 4 CPUs

Trusted Contributor
Andrew_Haak
Posts: 467
Registered: ‎09-13-2013
Message 7 of 13 (957 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

Hello,

Do you have the automatic download enabled? How many SPP's do you have loaded? I 've used the VCRM for many years and never had this problem. So perhaps it's that you have a lot of files in the VCRM, i use no more than 3 baselines.

My setup uses about 8 to 9 Gb max on a 12 Gb machine. You could try to disable the autodownload cleanup the directory and only unpack the SPP's you need in the VCRM directory. See how the memory usage evolves.
Kind regards,

Andrew
Occasional Visitor
Pacool68
Posts: 1
Registered: ‎09-04-2014
Message 8 of 13 (734 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

[ Edited ]

Hi,

 

I add the same issue with the VCRM (7.3.3) in windows 2012, and install the latest version 7.3.4, (Component: cp023741.exe) which solved the issue immediately.

 

Accessible on HP site: VCRM: Version:7.3.4.0 (20 Jun 2014) Fixes

 

 

Have fun the hunting season is open...

 

Pascal

Occasional Advisor
Kostantin Pavlidis
Posts: 7
Registered: ‎05-16-2011
Message 9 of 13 (221 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

Sorry, but I cannot agree. We tried with VCRM 7.3.4 on all of our VCRMs (we have tried to split the load per region) and VCRM eats up all memory "just fine" on all of them (all HP Proliant DL360 G7 servers with Win2k8R2 and 8 or 16GB of RAM and 1or 2 Quadcore Intel CPUs)...unacceptable from my perspective.

 

In the end, we considered that VCRM is causing much more troubles than solving issues, so we decided to disable/ uninstall it. We are changing our policy to not installing any SPP components, unless absolutely necessary.

Trusted Contributor
Andrew_Haak
Posts: 467
Registered: ‎09-13-2013
Message 10 of 13 (198 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

We had the same problem when updating the VCRM the server memory is Eten up. The only thing that helped was reboot of the SIM server. That fixed it for us. If i don't reboot the System Management Homepage service Ests all of my 12 gb of memory.
Kind regards,

Andrew
Occasional Visitor
Darren-Toll
Posts: 2
Registered: Tuesday
Message 11 of 13 (46 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

Hi All,

 

It seems from the amount of posts that the system using Windows 2012 doesn't have problems anymore but anything earlier than that does.

 

I'm using Windows 2008 R2 Enterprise and using Repository version 7.4.0.0, the same thing for me, using all the memory it can.

 

I was having the same issue with the previous versions of Repository from v 7.2.2 onwards, but before that around v 7.2.0, it didnt do the same thing. I dont want to go backwards to fix this issue.

 

I noticed Pascal had an issue on Windows 2012 then upgrading fixed this issue, just wondering if anyone else using Windows 2012 is having the same issue or an upgrade fixed it ?

 

Does anyone have a solution at all ?

 

Cheers Darren.

Occasional Visitor
Darren-Toll
Posts: 2
Registered: Tuesday
Message 12 of 13 (45 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

Just to add further details, we have 3 HP SIM Repositories running, 1 of then has HP SIM installed on it and this is the one using all the memory.

 

Repository 1 - Version 7.4.0.0, HP SIM installed as well version 7.3.0.0, Physical host with Windows 2008 R2 Enterprise, 16 GB memory installed, using 15.6 GB of memory.

 

Repository 2 - Version 7.3.0.0, doesn't have HP SIM installed, VM with Windows 2012 R2 Standard, 8 GB memory allocated, using 2.1 Gb only.

 

Repository 3 - Version 7.1.0.910, doesn't have HP SIM installed, VM with Windows 2008 R2 Standard, 4 GB memory allocated, using 1.78 Gb only.

 

Maybe I should separate the Repository from the SIM application for Repository 1 ?

 

Darren.

Trusted Contributor
Andrew_Haak
Posts: 467
Registered: ‎09-13-2013
Message 13 of 13 (14 Views)

Re: Version Control Repository Manager 7.2.2 eats up all memory

I also have a Windows 2008 R2 setup, when SPP'S where added the memory grew untill all memory is eaten up. If I reboot the problem stays resolved untill the next SPP upload, then i have to reboot. Not sure if the SMH or VCRM is the problem.

Kind regards,

Andrew
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