Version Control Agent (155 Views)
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Occasional Advisor
LaJuan Sadler
Posts: 10
Registered: ‎03-17-2005
Message 1 of 3 (155 Views)

Version Control Agent

Help! When I attempt to update my servers with the VCA 2.11.720, it errors out. When I attempt to reinstall it, I get the following message: The software is not supported for installation on this system.

The HP System Management Homepage Win32 service was not found by the installer.

Press 'Close' to exit Setup.

Why would the new version of VCA kill the old one only to prevent the new version from installing?
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Honored Contributor
Rich Purvis
Posts: 470
Registered: ‎05-11-2004
Message 2 of 3 (155 Views)

Re: Version Control Agent

Based on the error message you relayed it looks like the VCA is looking for the System Management Homepage Service to be installed and it was not. PSP 7.20 has a new component called the System Management Homepage. I would trying installing that before you try and upgrade the VCA. If you are installing the 7.20 PSP the SMH component will get installed by default.

-Rich
Why does my tivo keep recording Nickelodeon?
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Occasional Advisor
LaJuan Sadler
Posts: 10
Registered: ‎03-17-2005
Message 3 of 3 (155 Views)

Re: Version Control Agent

That worked. Thank you!!
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