09-13-2013 04:07 AM
After installing the new InsightDiag 9.50.1009.0 (cp020834) it represent itself as 188.8.131.529 in the VCA Installed Version column (standard W2K8R2 on a DL380pGen8)
Because of that the VCA thinks it is under level, and overall installation becomes yellow instead of green.
Force again the installation of cp020834 doesn't solve, it tells that its new installation is correct ..
Is there a solution for this failure ?
09-13-2013 10:29 AM
I am having the same issue with the Online Insight Diag version. In addition, the firmware for the "Online ROM Flash Component for Windows - HP ProLiant DL380 G6 (P62) Servers (English (US))" is having the same exact problem. The server reports "07/02/2013" while the service pack (2013.09.0) reports "2013.07.02" so the two do not match up and reports the server as needing updates.
09-24-2013 01:03 AM
We're facing the exact same issue. Our server have all an "Orange" software status just because a misunderstanding of the build number or the date format.
Please HP fix-it ASAP or give us a workaround
09-25-2013 03:10 AM - edited 09-25-2013 03:12 AM
we have the same issue.
Win 2k8 R2
DL380 G5 and DL380 G6
HP Insight Diagnostic OnLine Edition for Windows x64
Installed Version: 184.108.40.2069
SSP Version: 9.50.1009.0
Latest Version: 9.50.1009.0
10-17-2013 11:53 PM
I test with a DL380 G6, PSP 9.10 and HP Version Control Agent for Windows x64 version 220.127.116.11
--> Online Insight Diagnotics was on version 18.104.22.16858 --> upgrade to version 22.214.171.1249
--> latest version is 9.50.1009.0 --> same issue
latest version of VCA we use is 126.96.36.199 (PSP 9.40 /SPP 2013.09)
10-21-2013 04:22 AM
In the VCA it says: InstalledVersion:188.8.131.529.
But in fact Version 9.50.1009.0 is installed, as already mentioned.
Because of that the VCRM thinks thats its outdated and the SW column returned to be yellow.
All the drivers and firmware is from SPP2013.09, thus the newest.
11-01-2013 01:11 PM
Just to say something, didn't realize this post didn't get updated... but it was identified and is indeed related to the version number. It has been resolved in an upcoming release. I don't have the specifics yet, but once I do I'll let y'all know if someone doesn't beat me to it.
11-26-2013 04:18 AM
We found a workaround.
In repository manager (C:\repository), you have to pick out the .mnf file of the Insight Diagnostic CP-File.
HP Insight Diagnostics Online Edition for Windows x64 Editions
use and edit cp020834.mnf
You will found two entries with "<version value="9.50.1009.0" ". Change this entry to "184.108.40.2069" and everything is green after reboot of the repository manager.
03-05-2014 09:42 AM
I simply wish to point out to you all that there is now available a new update installer which will address this matter completely. Essentially the installer is for a new version of this HP Insight Diagnostics Online Edition for Windows x64 Editions - Version 9.64.1262.0. The installer pack reference is cp022084.exe. Check out.