Issues with VCRM and VCA (277 Views)
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Occasional Contributor
Posts: 7
Registered: ‎11-12-2013
Message 1 of 2 (277 Views)
Accepted Solution

Issues with VCRM and VCA

Hi all,

 

I recently posted about issues with uploading the SPP to my VCRM and I managed to fix that now.

All my SPPs are recognized in VCRM.

All the SPPs are also visible on Insight Control.

 

There are 2 issues though.

1st one is that when I log in to SMH it shows the question mark next to VCRM w/o known reason.

 

2nd issue is that none of the VCAs can see those SPPs and what I get is "no selection" when trying to configure the VCA.

 

Would anyone know how to fix these issues, please?

I appreciate any help on this.

My setup:

HP SIM 7.3.0

HP VCRM 7.3.4.0

HP SMH 7.3.3

 

Regards,
- prox

Occasional Contributor
Posts: 7
Registered: ‎11-12-2013
Message 2 of 2 (240 Views)

Re: Issues with VCRM and VCA

I have resolved my issues now.

If anyone would be interested with the solution:

 

I simply installed all available updates on my HP SIM.

 

After installing all updates both issues are gone.

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