10-12-2011 04:53 AM
I'm trying to install HP SIM 6.3 without luck. Basically, the installer just jumps into "this program cannot display the webpage", before or after I am asked for the remote database credentials depending if I run the intregrated installer from the HP ICE DVD, or HP SIM installer from the folder for HP SIM. I'm attaching a screen picture.
All prerequisites from the installer tests are passed, by the way.
HP SIM server:
OS Name Microsoft Windows Server 2008 R2 Standard
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TRAPPHPSIMP01
System Manufacturer VMware, Inc.
System Model VMware Virtual Platform
System Type x64-based PC
Processor Intel(R) Xeon(R) CPU X5670 @ 2.93GHz, 2933 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD 6.00, 13.10.2009
Solved! Go to Solution.
10-12-2011 04:58 AM
I assume that you have Internet Explorer 9 running? If so, this is a known issue...
Please remove IE9 and revert to IE8... Problem will be solved...
Find here the HP customer advisory http://h20000.www2.hp.com/bizsupport/TechSupport/D
Afterwards you can upgrade again to IE9 if you want, but the install procedure doesn't like IE9...
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10-12-2011 05:39 AM
Thanks man! I suspected it!
Insanely irritating that this check is not included in the software advisor. I've spent hours troubleshooting this.
Anyway, thanks a lot!