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New Asset Manager SAM Best Practice package! SAP, extended sku library, implementation console...

Asset Manager stays on top in Software Asset Management with the release of this new cumulative package that adds to the Out Of The Box best practices released under the SAM content package:

- More coverage with not less than 50 new applications and titles covered by the out of the box counters

- Streamlined implementation with the SAM BP implementation console

- More processes (merge discovered computers with procured ones, renew maintenance contract...)

- Better integrations: extension of the SKU license library for license data import, integration with SAP License analysis Workbench (LAW) to integrate SAP users accounts reconciled with procured licenses by OOB counters

- An Asset Manager SAM presentation and fast tour was added to the package that gives the big picture, before drilling down into details.

 

Asset Manager keeps providing more value without implementation effort.

Do you want to have a quick tour of Asset Manager SAM?

10 screen shots with comments give a better understanding than a 40 slides presentation on the value that HP Asset Manager brings to its customers in Software Asset Management... have a look and enjoy!

How does HP Asset Manager help you implementing successfully SAM?

You will learn in this post the stakes of a successful Software Asset Management (SAM) implementation and how HP Asset Manager addresses the needs of organizations that want to get a better control over their license assets and optimize their software investments while minimizing their legal risk.

ISO 19770-2 SWID update

I know, I have been very tardy – sorry, but things like this happen and will continue to happen.  I am starting to like blogging, but there will be times when I will simply not be able to do this, when my “day job” will get in the way.  Some say that this is a part of my day job now – but I prefer to think about this as a way to “spread my wings”.  But enough about that…


Let’s get back to my thoughts about the Software Identification tags.  I have been waiting for some more news from Steve Klos from Tagvault.org.  Unfortunately for me (and you), Steve went on vacation and truly “unplugged” (I hope it wasn’t simply because cell phones don’t work under water J).


So, here is what I know now:


1.       GSA should have their policy established sometime in June (it would be nice if it was just before HP Software Universe).


2.       Tagvault.org held a contest to promote the use of tags.  Unfortunately, HP did not participate at this time, but believe me – not being the first out of the gate does not mean we are not interested (or else, why would I be writing to promote this topic).


If you go to the Tagvault.org website, you can watch a video of the contest results – if you are not familiar with the tags – it is a great way to get introduced to them.

IS ISO 19770 going far enough?

OK, I think everyone following my posts knows by now that I believe these tags are an important step in solving the challenges associated with Software Asset Management.  But, I really haven’t talked about whether this is enough or not.


Before I go further, let me review the different parts of this standard:


-1 – Established a set of best practices for implementing SAM


-2 – Created a first industry standard mechanism for identifying software installations


-3 – A proposed extension of the -2 standard focused on providing license model information


This is all I am aware of at the moment.  But, is this enough?  I don’t think so.  This is a series of great steps.  We are defining a set of best practices, which is great.  We are standardizing the collection of data, that’s awesome.  All of these are important in solving the SAM challenges.  But, we are not yet collecting enough data to make asset management truly simple.


The -2 and -3 standards will tell you items such as the name of the vendor, software title and version and type of licensing the application uses.  But, one very important piece is still missing.  We still don’t know how many licenses we are consuming.


I am not going to go into the details about some of the wild and crazy licensing schemes vendors have come up with.  All justified, at least in their minds.  Inventory Discovery tools, such as HP DDMI, do good job collecting all the data that is available – ISO 19770 standards will help, of course.  But, the existing standards will still not help the SAM professionals to reconcile licenses in use for many applications.  How do you get data for “per user” licenses?  That’s where I believe we will need a “-4” standard.  Only then we will have information about the software and manufacturer, type of licenses used and number of those licenses CONSUMED.

Meet The Experts: A series of webinars on managing a virtualized IT environment

HP recently sponsored a series of virtualization roundtables, run by CIO magazine, titled "What your team's not telling you about virtualization". Over the course of these virtualization roundtables, we heard from more than 100 IT executives (C-Level, VP…) about what’s on their minds regarding the management challenges around virtualization. They were very interactive discussions between the HP speakers and the customers, and regardless of the industry or city they were in, a set of common needs were expressed by these IT executives, including the need to:


• Automate change across physical and virtual environments that make up the business service


 • Become more cost efficient


• Increase IT operations efficiency and delivering high-quality services


• Better enable business continuity and compliance


• Manage asset and software entitlements, contracts and deployments


• Learn from their peers and from HP about the best practices around virtualization


 As a result of this feedback, we scheduled an April web event series (six one-hour virtual discussions) that drills down to answer these common needs. They are called the ‘Meet the Experts’ presentations where virtualization experts discuss best practices. Some of the speakers are from HP, some are customers. The dates and topics are:


 • April 13 - Optimizing service modeling, discovery, and monitoring for VMware environments


 • April 14 - Protecting Virtualized Environments from Disaster with HP Data Protector •


 April 21 - Testing Smarter and Faster with Virtualization


• April 22 - Improve customer satisfaction and maintain service levels in virtualized environments


• April 27- BCBS of Florida builds a foundation for virtualization with HP Asset Manager


• April 29 - Virtualization: Compliance enforcement in a virtualized world


If you are interested in listening to any of these presentations you can attend by registering at: https://h30406.www3.hp.com/campaigns/2010/events/1-8K6H1/index.php?rtc=3-3ERQKL8&jumpid=ex_r11374_us/en/large/eb/adv3_virtualization_wave_sdr_ptr/rtc_3-3ERQKL8/20100310.  I think they will be interesting and insightful if you want to learn more about how to manage a virtualized environment!


 

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About the Author(s)
  • HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Management (CCRM) solution. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.
  • David has led a career in Enterprise Software for over 20 years and has brought to market numerous successful IT management products and innovations.
  • I am the PM of UCMDB and CM. I have a lot of background in configuration management, discovery, integrations, and delivery. I have been involved with the products for 12 years in R&D and product management.
  • Gil Tzadikevitch HP Software R&D Service Anywhere
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Jacques Conand is the Director of ITSM Product Line, having responsibility for the product roadmap of several products such as HP Service Manager, HP Asset Manager, HP Universal CMDB, HP Universal Discovery and the new HP Service Anywhere product. Jacques is also chairman of the ITSM Customer Advisory Board, ensuring the close linkage with HP's largest customers.
  • Jody Roberts is a researcher, author, and customer advocate in the Product Foundation Services (PFS) group in HP Software. Jody has worked with the UCMDB product line since 2004, and currently takes care of the top 100 HP Software customers, the CMS Best Practices library, and has hosted a weekly CMDB Practitioner's Forum since 2006.
  • Mary is a member of HP’s ITSM product marketing team and is responsible for HP Service Anywhere. She has 20+ years of product marketing, product management, and channel/alliances experience. Mary joined HP in 2010 from an early-stage SaaS company providing hosted messaging and mobility services. She also has product management experience in the ITSM industry. Mary has a BS in Computer Science and a MBA in Marketing. Follow: @MaryRasmussen_
  • Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.
  • Ming is Product Manager for HP ITSM Solutions
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Oded is the Chief Functional Architect for the HP Service and Portfolio Management products, which include Service Manager, Service Anywhere, Universal CMDB & Discovery, Asset Manager, Project and Portfolio Manager.
  • Olivier is Product Line Manager for the HP Configuration Management System (CMS) which is comprised of UCMDB, UCMDB Configuration Manager, the UCMDB Browser, and Universal Discovery.
  • I am Senior Product Manager for Service Manager. I have been manning the post for 10 years and working in various technical roles with the product since 1996. I love SM, our ecosystem, and our customers and I am committed to do my best to keep you appraised of what is going on. I will even try to keep you entertained as I do so. Oh and BTW... I not only express my creativity in writing but I am a fairly accomplished oil painter.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Vesna is the senior product marketing manager at HP Software. She has been with HP for 13 years in R&D, product management and product marketing. At HP she is responsible for go to market and enablement of the HP IT Performance Suite products.
  • A 25+ year veteran of HP, Yvonne is currently a Senior Product Manager of HP ITSM software including HP Service Anywhere and HP Service Manager. Over the years, Yvonne has had factory and field roles in several different HP businesses, including HP Software, HP Enterprise Services, HP Support, and HP Imaging and Printing Group. Yvonne has been masters certified in ITIL for over 10 years and was co-author of the original HP IT Service Management (ITSM) Reference Model and Primers.
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