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Changing user experience with Asset Manager 9.41

ITAM Figure 1.PNGHP Asset Manager is a well-respected, mature IT asset management product.  Customers love its capabilities and appreciate the depth of asset lifecycle process support. 


However, until 9.41, customers were left wanting when it came to usability.  The latest release builds on the web UI foundation and delivers high impact features to the web UI.

Align your data with HP and BDNA

HP and BDNA.jpgAre you struggling with data alignment complexities with your Software Asset Management Implementation? 


HP and BDNA Software have partnered together to eliminate these complexities.


HP Asset Manager SAM and BDNA want to make solving the problem easier for you by taking out the guess work, especially as it relates to license and data complexities.


Keep reading to learn more on how to make SAM simple!


Guest post by Mike Grainge

Sr. Product Manager

Bring out the benefits of Web Client Record Search of IT Asset Manager

Finding the information you are looking for has just gotten easier. With Record Search within the Web Client of HP Asset Manager 9.40, it is easy to find the asset, portfolio item, contract or request line you are looking for.


Keep reading to find out how you can install Record Search and how it can help you.

3 steps to easier Asset Manager Web Server Installation

Do you sometimes just want the condensed version of what you are looking for? This is especially true with software installation instructions.  In other words, just cut to the chase…


Well, we hear you loud and clear and know that there is the long version and the short version when it comes to providing technology tips and tricks. We know you want the quick sheet to install, and we are more than happy to deliver.


This technical blogging post is intentionally thinned down to the essentials for what you should look out for with the installation of HP with Asset Manager Web Server.


Keep reading to learn more on making HP AM Web Server installation as smooth and simple as possible!

The SAM Solution

Many IT managers worry about under-compliance when it comes to vendor audits and licenses, and understandably so. However, did you know that statistically more organizations are “over-compliant” when it comes to license-related IT issues? Allow us to address common asset management questions regarding over-compliance.


What is “over-compliance” and how is complying too much with something a bad thing?

Best of ITSM from last week’s HP Discover

IMG_5048.JPGLast week was very lively in Frankfurt at HP Discover; I am  still catching up on my sleep five days later.


There was a lot of interest in Service Anywhere and some common ITSM topics/questions that I’ll discuss in the following blog post

How time flies - save the date for the next EMEA customer forum

I am excited to announce the next ITSM customer forum as part of the HP IT Performance Suite EMEA customer forums, scheduled for September 27-29 in Berlin, Germany. Like in the past, this is an excellent opportunity to network and share best practices with your peers, to walk away with new ideas for getting more value out of your solution and to connect with HP executives and product managers.

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About the Author(s)
  • HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Management (CCRM) solution. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.
  • David has led a career in Enterprise Software for over 20 years and has brought to market numerous successful IT management products and innovations.
  • I am the PM of UCMDB and CM. I have a lot of background in configuration management, discovery, integrations, and delivery. I have been involved with the products for 12 years in R&D and product management.
  • Gil Tzadikevitch HP Software R&D Service Anywhere
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Jacques Conand is the Director of ITSM Product Line, having responsibility for the product roadmap of several products such as HP Service Manager, HP Asset Manager, HP Universal CMDB, HP Universal Discovery and the new HP Service Anywhere product. Jacques is also chairman of the ITSM Customer Advisory Board, ensuring the close linkage with HP's largest customers.
  • Jody Roberts is a researcher, author, and customer advocate in the Product Foundation Services (PFS) group in HP Software. Jody has worked with the UCMDB product line since 2004, and currently takes care of the top 100 HP Software customers, the CMS Best Practices library, and has hosted a weekly CMDB Practitioner's Forum since 2006.
  • Mary (@maryrasmussen_) is the worldwide product marketing manager for HP Software Education. She has 20+ years of product marketing, product management, and channel/alliances experience. Mary joined HP in 2010 from an early-stage SaaS company providing hosted messaging and mobility services. Mary has a BS in Computer Science and a MBA in Marketing.
  • Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.
  • Ming is Product Manager for HP ITSM Solutions
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Oded is the Chief Functional Architect for the HP Service and Portfolio Management products, which include Service Manager, Service Anywhere, Universal CMDB & Discovery, Asset Manager, Project and Portfolio Manager.
  • I am Senior Product Manager for Service Manager. I have been manning the post for 10 years and working in various technical roles with the product since 1996. I love SM, our ecosystem, and our customers and I am committed to do my best to keep you appraised of what is going on. I will even try to keep you entertained as I do so. Oh and BTW... I not only express my creativity in writing but I am a fairly accomplished oil painter.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Vesna is the senior product marketing manager at HP Software. She has been with HP for 13 years in R&D, product management and product marketing. At HP she is responsible for go to market and enablement of the HP IT Performance Suite products.
  • A 25+ year veteran of HP, Yvonne is currently a Senior Product Manager of HP ITSM software including HP Service Anywhere and HP Service Manager. Over the years, Yvonne has had factory and field roles in several different HP businesses, including HP Software, HP Enterprise Services, HP Support, and HP Imaging and Printing Group. Yvonne has been masters certified in ITIL for over 10 years and was co-author of the original HP IT Service Management (ITSM) Reference Model and Primers.
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