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The new HP ITSM Deployment Manager will shorten your on premise software deployment

Who cares about the cost and effort involved to completely address the ITSM solution deployment concerns such as the high complexity of the corporate computing environment, the need for precise execution of implementation steps, and expertise required to handle implementation issues?   We do and that’s why we are introducing HP ITSM Deployment Manager, a new offering aimed to shorten time to value (TTV) and reduce total cost of ownership (TCO). This tool is FREE and ready to change the way you conduct HP ITSM on premise software deployments!

Data Accessibility from the UCMDB Browser: How IT Benefits in a Variety of Use Cases

What do an ITSM person, a DBA, server administrator and a security expert have in common? Quick and easy access to data is essential, if not critical, to the success of their organization. And so enters the UCMDB Browser, a must-have tool for all with its simple, intuitive capability to access shared IT data and make the IT world more understandable.  Enjoy total access to applications, servers, databases, and the network infrastructure in physical or virtualized environments, from on-premise and off-premise systems. View powerful displays of critical data for decision-making such as impact simulation, policies and incidents, requests for change, problems, monitoring status, security status and defects. UCMDB Browser benefits IT in a variety of use cases. Read on to find out how. 

 

 

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HP Universal Configuration Management Database (UCMDB) in 3 easy steps

So you’ve got HP UCMDB. Now what? What on earth do you do with all that info? You understand having accessible IT information is the key to managing it; however, you’re still unsure of exactly how to get the most value out of all your data. Please allow us to break it down for you.

 

Three awesome things you can (and should!) do with your UCMDB...

Get Digging in the Service Anywhere Sandbox

On November 16 of last year, a new HP ITSM star—Service Anywhere—was born. Nearly eight weeks after its official IT world debut, it’s shining bright as a powerful extension to an already robust HP ITSM software family.

HP CMS 10: What tools are in your change management toolbox?

What do you do when flawed and improperly implemented change decisions grip your business and threaten its effectiveness? You grab HP CMS 10 out of your toolbox. An HP IT Performance Suite power tool, HP CMS 10 is made up of HP Universal Discovery, HP UCMDB, HP UCMDB Web Browser and HP UCMDB Configuration Manager.

A Star is Born!

By this time tomorrow, the latest addition to our ITSM lineage, HP Service Anywhere, will have made its official world debut. To say that we are ecstatic about its release would be a giant understatement. Allow us to introduce you to the newest member of our HP ITSM family

The Evolution of HP Service Anywhere

As HP Service Anywhere becomes a SaaS ITSM sensation, its road to success can’t be defined as a short one. A decade of SaaS transformations set us up for the crowning ITSM solution that Service Anywhere is today. Allow us to take you on a journey through the SaaS ITSM timeline at HP.

HP Configuration Management System (CMS) wins CRN’s 2012 Tech Innovator Award

HP Configuration Management System (CMS) version 10 was just named a winner of CRN Test Center’s 2012 Tech Innovator Award.  For the last nine years, this prestigious award has honored products that:

  • Solve old problems using new methods of technology
  • Push the envelope of what we thought was capable
  • Make an impact on life or business are innovations 

HP has been identified and selected as a tech innovator with continued steps in technology advancement and go-to-market.

Handle configuration changes effectively - technical white paper

Whether you follow ITIL® or other industry best practices or standards, configuration management is a fundamental process enabling the management and improvement of other ITSM processes. It provides an accurate picture of your environment and ensures the integrity of all involved data along the entire lifecycle of your services. But how can you get your configuration data under control?

What’s New In HP Universal CMDB...

Version 10.0 of HP Universal CMDB (UCMDB) enables enterprises and service providers to manage their IT, enabling ease of management of resources and their security, and delivers high value to end users and integrated applications, as part of the CMS system.

ITSM Architecture Missing a Fourth Dimension?

Yep, I found the problem.  There seems to be an intrinsic temporal dimension to ITSM implementations that I think needs to be called out.  A reference implementation of even a rudimentary ITSM "out of the box" will be different depending on what you start with and the order in which you implement your use cases. Meaning, if you implement Asset  then Change then Configuration Management, your resulting CMS will work differently than if you changed the order of just these three around!  ITSM math is apparently non-commutative!  I personally find this hilarious.

Discovery: There is no "Getting Started"

One of my favorite South Park episodes is Kenny the Virtuoso.  Kenny decides to take singing lessons.  The lessons go something like this:  "Ok, repeat after me.  La la la la".  Kenny goes "Hmmm hmm hmm hmm".  The instructions continue:  "good.  Now, sing along."  And starts in on Con Ti Partiro.  Amazingly, Kenny actually keeps up and sings it perfectly and on key.

 

We can't all be Discovery Kennys.  But we can certainly get a little help.  Ok, repeat after me...

UCMDB and Service Manager Comnmunities Unite!

I had the privilege of meeting wtih almost forty customers face to face last week, during a series of Vivit user group meetings in Houston, Dallas, and Minneapolis.  It was fulfilling to me to listen to the customers and participate in the discussions.  I learned a lot, and I tried to pass on some helpful information.  Everybody brought it.  It was kind of like opening up a fresh can of the Practitioner's Forum. 

HP DDMA helps customers in all phases - assess, modernize and manage - of application transformation

HP today announced Application Transformation Solution offerings designed to help enterprises drive innovation by delivering application flexibility and speed.

 

An initiative such as application transformation requires the use of technology both to simplify and to automate the tasks at hand; HP Discovery and Dependency Mapping Advanced Edition (DDMA) software is one such product that assists enterprises through their application transformation journey.

 

A new solution brief discusses how HP DDMA software is uniquely positioned to help customers in all three (assess, modernize and manage) phases of application transformation.

Accelerate Data Center Transformation - Quick video on how HP DDMA addresses key DCT challenges

Many businesses are considering Data Center Transformation (DCT) project aimed at reducing the operational cost and complexity of their overall IT infrastructure. A DCT project can involve modernizing legacy infrastructure, consolidating workload and/or data center, move from physical to virtual infrastructure or move to private or public cloud in order to save space, energy & operating expenses and defer potential capital expenses needed to build or expand the data center.

 

This new video demonstrates how HP DDMA ( and an accelerator package developed for DCT projects ) addresses some of the major challenges of DCT and accelerates the transformation.

Reduce the complexity of change through visibility - See HP DDMA and UCMDB in action

Check out the new demo of HP DDMA. Through this scenario demonstration of HP Discovery and Dependency Mapping ( DDMA ) , hear and see how you can:

 

  • find out how easily you can discover new applications and their dependency on other applications and underlying IT Infrastructure
  • define service models within the UCMDB  
  • perform impact analysis to better understand the potential impact of changes 

Improve IT visibility - say goodbye to change failures

New white paper explores various business critical IT functions that require detailed, up-to-date resource and dependency maps to be performed successfully, describes the HP approach to automated discovery and dependency mapping, presents an overview of the complete IT change management solution, describes the HP Discovery and Dependency Mapping software ( DDMA ) , and explains how its features and functionality can improve visibility into the data center and contribute to the success of key IT/ business initiatives.

Improve visibility into IBM mainframe environment using HP DDMA, UCMDB and EView/390z Discovery

Visibility into IT is no longer an IT thing. It’s a business thing. Accurate, up-to-date, easily accessible insight into the inner workings of the IT environment yields improvements across a wide range of IT functions that have a direct impact on business success.

 

This week HP and EView technology are announcing a new IBM mainframe-z/SO environment discovery offering, View/Jazz Discovery, by extending the HP DDMA software, at the HP Software Universe, Barcelona

CMS Practitioner's Forum Passes Milestone 200th Session

The what? The who? You mean you've never heard of the UCMDB/DDM/CMS Practitioner's Forum? It's the best kept secret among CMDB practitioners. It's a round table. It's a knowledge-sharing, networking, idea-generating forum. It's a fast track to solving your problems, sometimes. We just did 200 of them. We may be doing something right.

Customer Builds Top-Performing Data Center using HP UCMDB and ITIL v3

Raiffeisen Rechenzentrum Sud consolidated 5 million CIs in UCMDB. By combining uCMDB and Business Availability Center technology, Raiffeisen Rechenzentrum Sud can now do impact analysis on a very high level, speeding resource gathering and deployment. A very nice story on how ROI was realized and documented by a customer using UCMDB and DDM on an ITIL v3 project. I knew we were doing something right.

Introducing HP Configuration Management System 9.0

Announcing the availability of new leading UCMDB and DDM products! Find out what's so special.
Labels: CMDB| CMS| DDM| UCMDB
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About the Author(s)
  • HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Management (CCRM) solution. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.
  • David has led a career in Enterprise Software for over 20 years and has brought to market numerous successful IT management products and innovations.
  • I am the PM of UCMDB and CM. I have a lot of background in configuration management, discovery, integrations, and delivery. I have been involved with the products for 12 years in R&D and product management.
  • Gil Tzadikevitch HP Software R&D Service Anywhere
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Jacques Conand is the Director of ITSM Product Line, having responsibility for the product roadmap of several products such as HP Service Manager, HP Asset Manager, HP Universal CMDB, HP Universal Discovery and the new HP Service Anywhere product. Jacques is also chairman of the ITSM Customer Advisory Board, ensuring the close linkage with HP's largest customers.
  • Jody Roberts is a researcher, author, and customer advocate in the Product Foundation Services (PFS) group in HP Software. Jody has worked with the UCMDB product line since 2004, and currently takes care of the top 100 HP Software customers, the CMS Best Practices library, and has hosted a weekly CMDB Practitioner's Forum since 2006.
  • Mary is a member of HP’s ITSM product marketing team and is responsible for HP Service Anywhere. She has 20+ years of product marketing, product management, and channel/alliances experience. Mary joined HP in 2010 from an early-stage SaaS company providing hosted messaging and mobility services. She also has product management experience in the ITSM industry. Mary has a BS in Computer Science and a MBA in Marketing. Follow: @MaryRasmussen_
  • Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.
  • Ming is Product Manager for HP ITSM Solutions
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Oded is the Chief Functional Architect for the HP Service and Portfolio Management products, which include Service Manager, Service Anywhere, Universal CMDB & Discovery, Asset Manager, Project and Portfolio Manager.
  • I am Senior Product Manager for Service Manager. I have been manning the post for 10 years and working in various technical roles with the product since 1996. I love SM, our ecosystem, and our customers and I am committed to do my best to keep you appraised of what is going on. I will even try to keep you entertained as I do so. Oh and BTW... I not only express my creativity in writing but I am a fairly accomplished oil painter.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Vesna is the senior product marketing manager at HP Software. She has been with HP for 13 years in R&D, product management and product marketing. At HP she is responsible for go to market and enablement of the HP IT Performance Suite products.
  • A 25+ year veteran of HP, Yvonne is currently a Senior Product Manager of HP ITSM software including HP Service Anywhere and HP Service Manager. Over the years, Yvonne has had factory and field roles in several different HP businesses, including HP Software, HP Enterprise Services, HP Support, and HP Imaging and Printing Group. Yvonne has been masters certified in ITIL for over 10 years and was co-author of the original HP IT Service Management (ITSM) Reference Model and Primers.
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