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Take control of Oracle license reconciliation with HP Software

HP Universal Discovery.pngWith our latest release of Universal Discovery for Oracle LMS 1.1, we’ve gone to the next level to stay in sync with Oracle for being a “verified” product in the Oracle LMS space, as well as making sure our customers have the tools at their fingertips to ensure compliance at all times.


If you have any doubts as to how effective your organization is at managing your Oracle licensing, read on to get the upper hand and to manage licensing and stay ahead of the curve for 2014 and beyond.

COBIT5 : Where Configuration Management Systems optimize your IT Management.

UCMDB integrations.pngYour IT department depends on its assets to support the organization. But if IT doesn’t understand the relationship of all of these assets together—work is increasingly more complicated.


Users have multiple definitions of “configuration management” and these differences can impact its effectiveness and how it is used. Continue reading to learn how you can maximize Configuration Management in your IT.


Guest post by Myles Suer, Senior Manager, ITPM Field and Partner Evangelism 


Leveraging federation to improve CMS data quality

Mike Oitzman discusses how federation improves the agility of your configuration management processes and the importance of always having the "freshest" data.

Modeling data in a Configuration Management System

For all the talks about ITIL v3 and the Service Lifecycle these past 2 or 3 years, any large organization today that puts in place the proper processes and tools to manage its business services still faces the daunting task – well it’s never trivial for sure – to model existing IT resources. One can only assume that the new stuff will be modeled at design time when IT has all the clues about what they are doing for whom; but the old stuff that is already out there is a different story. Some of it can be discovered automatically; some of it can be obtained from various Management Data Repositories. Yet any attempt on a large scale to build (and maintain) a topological representation of an IT environment takes some work.


Let’s put here that we are in the shoes of a big corporation that has taken the step of deploying a Configuration Management System (CMS) to assemble a single version of truth about their IT. A CMS is indeed ITIL’s conceptual approach to create a common and dynamic representation of business services – one that can reconcile discovered data, replicated data and increasingly federated data. Quickly enough you can get all these data flows “bringing in” Configuration Items – call them objects if CI rings dull – and all their relationships. So we have a topology or more accurately a large amount of disjoint graphs – some highly interconnected with hundreds, possibly thousands of objects, others much smaller. Even if the IT Department is conservative in how they run discovery, those “IT molecules” that become available through the CMS can represent all together tens of thousands, hundreds of thousands or (but then the IT guy would have pushed all the buttons of discovery) millions of objects.


As much as customers would want the CMS to present them automatically with all the constructs and all the views that they need at that point, this is not the reality. First, only a few DDM tools on the market have the technology and the content to fully map an enterprise environment. Second, very few CMDB products can do effective and granular data federation against a wide range of MDRs. Even if you get that far, the last leg of modeling which is about making all that data consumable or actionable is the part that is the most demanding for products. Said simply, users must be able to find the right data, scope it, combine it and visualize it in various ways. The only trouble is that we are dealing with complex graphs of objects using a rich data model, vast quantities of data typically stretching across repositories, a landscape that is all but static and plenty of similar situations requiring a similar handling. Being able to define and execute advanced topological queries and computations is a science. Putting that science in motion effectively against that kind of constraints confines to art.


If you asked me which products are flirting with art and which ones are not quite there, I would tell you but then you might not take my word for it; so instead I will explain myself a bit… in my next post :-).

Tags: CMDB| CMS| Model| Topology
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About the Author(s)
  • HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Management (CCRM) solution. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.
  • David has led a career in Enterprise Software for over 20 years and has brought to market numerous successful IT management products and innovations.
  • I am the PM of UCMDB and CM. I have a lot of background in configuration management, discovery, integrations, and delivery. I have been involved with the products for 12 years in R&D and product management.
  • Gil Tzadikevitch HP Software R&D Service Anywhere
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Jacques Conand is the Director of ITSM Product Line, having responsibility for the product roadmap of several products such as HP Service Manager, HP Asset Manager, HP Universal CMDB, HP Universal Discovery and the new HP Service Anywhere product. Jacques is also chairman of the ITSM Customer Advisory Board, ensuring the close linkage with HP's largest customers.
  • Jody Roberts is a researcher, author, and customer advocate in the Product Foundation Services (PFS) group in HP Software. Jody has worked with the UCMDB product line since 2004, and currently takes care of the top 100 HP Software customers, the CMS Best Practices library, and has hosted a weekly CMDB Practitioner's Forum since 2006.
  • Software technical product manager for HP Strategic Analytics--Executive Scorecard (XS) and Financial Planning & Analysis (FPA). Generate technologically sophisticated IT Performance Analytics use cases in collaboration with fellow HP product managers and design partners. Liaison for XS & FPA product managers, customers, and development team. Draw upon experience and industry pulse to influence the definition of product strategy and roadmap. Primary implementer of POCs for key elements of the company's offering including executive scorecard, financial planning and analysis, and process analytics..
  • Mary (@maryrasmussen_) is the worldwide product marketing manager for HP Software Education. She has 20+ years of product marketing, product management, and channel/alliances experience. Mary joined HP in 2010 from an early-stage SaaS company providing hosted messaging and mobility services. Mary has a BS in Computer Science and a MBA in Marketing.
  • Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.
  • Ming is Product Manager for HP ITSM Solutions
  • Having about 15 years of experience, practical and academic, throughout these years, I’ve been always focusing on both strategic directions side by side with achieving critical business goals Mainly focused on IT operations management, strategy and control, my preferred vendor is usually HP, as I believe HP has one of the best Enterprise portfolios among the current trending technologies
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Oded is the Chief Functional Architect for the HP Service and Portfolio Management products, which include Service Manager, Service Anywhere, Universal CMDB & Discovery, Asset Manager, Project and Portfolio Manager.
  • I help IT leaders to understand how well IT is performing from a business perspective.
  • I am Senior Product Manager for Service Manager. I have been manning the post for 10 years and working in various technical roles with the product since 1996. I love SM, our ecosystem, and our customers and I am committed to do my best to keep you appraised of what is going on. I will even try to keep you entertained as I do so. Oh and BTW... I not only express my creativity in writing but I am a fairly accomplished oil painter.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Vesna is the senior product marketing manager at HP Software. She has been with HP for 13 years in R&D, product management and product marketing. At HP she is responsible for go to market and enablement of the HP IT Performance Suite products.
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