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Displaying articles for: June 2011

Struggling with Oracle compliance? Fearing an audit? HP Asset Manager is the plug and play solution!

Oracle is one of the top 3 publishers where enterprise companies invest their money today. The official price list for one Oracle Enterprise Edition processor license is today $47 500 (!

… and Oracle license compliance is one of the most challenging to maintain

An Oracle compliance audit can quickly turn into a very expensive exercise. HP Asset Manager, with the Oracle SAM Best Practice package, gives you the tools and best practices to help avoid cold sweat.

This series of 3 weekly posts will give you a practical understanding of Oracle Licensing, as well as HP Asset Manager’s answers and ready to use solutions for being successful in Oracle compliance management.  The series will finish with an Oracle SAM tour in Asset Manager across the interface. With Asset Manager, you can achieve huge savings savings through license use optimization and decreased legal risk through crystal clear visibility on compliance.

Check out the HP EcoPOD @ HP Discover HP Discover EcoPOD Tour - The world's most efficient data center utilizing HP's Adaptive Cooling Technology, for Enterprise Data Centers, Supercomputers, or Hyper-scale Data Centers. At about the 1 min 50 seconds -- I could see the potential for HP Executive Scorecard showing the efficiency via KPI's and key "Going Green" metrics.




What is an IT Performance Suite and how is relevant to the CIO?

Learn more about the IT Executive Scorecard


The HP IT Performance Suite includes the IT Executive Scorecard with more than 50 customizable performance indicators, fed by underlying software from HP and HP partners.

Increase the value of your existing HP software with the scorecard or adopt new HP performance technologies to achieve world-class mastery of your IT business. -- What is an IT Performance Suite and how is relevant to the CIO?

HP Executive Scorecard Overview: IT Performance Management tool

The HP Executive Scorecard pulls data from multiple sources to provide IT executives with performance information that can improve transparency and decision-making. This video is a short intro.

Day in a life of a PMO office via Executive Scorecard

HP Project and Portfolio Management (PPM) Center processes, accelerating time to value, and achieving widespread adoption via HP Executive Scorecard.




As companies coordinate the use of "best practices" project management to implement and communicate organizational strategies and achieve business objectives, look to HP Executive Scorecard to capture the important KPI's and communicate the value across the business.

Day in a life of IT Operations organization - via HP Executive Scorecard


See how the HP Executive Scorecard can help with the primary roles of the VP of IT Operations'  into five broad categories:


  1. Shape and develop division strategy and organization.
    • Ensure proper report structure with divisions and departments
    • Help identify opportunities and areas for improvement


  2. Advise Sr Management on strategic IT business development and key corporate planning issues that relate and impact the operations of the company.
    • Determine resource allocation among divisions
    • Keep Management informed about business activities, performance, opportunities, and recommended courses of action


  3. Lead managers to evaluate and take actions that are consistent with the company's overall strategy.
    • Challenge basic assumptions underlying each division's operations
    • Act as a sounding board for IT Management


  4. Help set IT performance goals.
    • Develop operational goals for each group which are aggressive, yet obtainable, and tied to long-term goals of the company


  5. Monitor IT performance against performance goals to ensure progress is being made and corrective action, if necessary, is taken.
    • Ensure adherence to annual IT budgets
    • Build an organizational culture in which passion for continuous improvement is innate


HP Executive Scorecard turn data into actionable information

See a demo of HP's Executive Score Card (XS) which gathers key performance indicators (KPI's) and other metrics from across your IT Portfolio solutions and presents them in executive friendly Scorecard & Dashboards.

ITIL in the age of the cloud - white paper available now!

In one of my other blog posts When worlds collide - the Cloud and ITIL, I pointed to some controversial discussions related to ITIL and the cloud in other blogs, and I also shared my thoughts on why ITIL is more important in the cloud than ever before. This new business white paper ...

Vegas in my rearview mirror

My light reflections on an action packed week in sin-city. Mostly about ITSM - show floor, sessions, ITPS, roundtables, executive briefings, ... . Food for thought on managing time next time.

Get a preview of what’s new in HP Service Manager 9.30 on June 30!

Hello to all you current customers of HP Service Manager, HP ServiceCenter, and HP Service Desk!  I hope you are having a most excellent summer!


HP Software Solutions Community Member Events is sponsoring a preview of what’s new in the upcoming HP Service Manager 9.30 release on Thursday, June 30, 2011 at 9:00am PT / 12:00pm ET / 6:00pm CET.


Register now for this webinar to hear all about the features of HP Service Manager 9.30 and see a live demonstration to learn what they can do for you.

HP DDMA extends the depth and breadth of discovery with Content Pack 9

HP Discovery and Dependency Mapping Advanced Edition  (DDMA) software content pack 9 is now available at HP Live Network. This new content pack extends the breadth and depth of application and IT infrastructure discovery with new and enhanced discovery patterns and integrations with partners.


ITSM - "IT Seemed Magic" at HP Discover 2011 - Sir Paul McCartney delivers stunning finale'

HP Discover 2011 was a time of many firsts.  I saw a Beatle for the first time.  We held the first joint UCMDB-SM integration  practitioner's forum.  We held the first live+audio CMS practitioner's forum.  Our first experiment with a bold, new hands-on lab format.  I met many of my customers in person for the first time.  And something in the water - or maybe it was the suckling pig at Dos Caminos that - well, it was a time of many firsts.  I'm almost - almost - sad to go home.

I am really excited ... I have got virtual backstage access to HP DISCOVER!

Yes, that's really true, and you can also easily get this exclusive access. So, register, lean back and enjoy 2 hours of live event coverage from Las Vegas on June 7 and 8. If you cannot be there this is the next best thing. With this exclusive virtual event ...

HP Service Manager 9.30 -- coming July 2011!

HP Service Manager (SM) 9.30 marks another milestone in the evolution of integrated, automated and cloud-powered IT service management for the Instant-on Enterprise.  SM 9.30 is being presented at HP Discover in Las Vegas this week, and an early release version will be demonstrated on the show floor. Shipments of SM 9.30 will begin in July.


Values and benefits of the 9.30 release include productivity, ease-of-use, end-user satisfaction, and easier updates.

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About the Author(s)
  • HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Management (CCRM) solution. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.
  • David has led a career in Enterprise Software for over 20 years and has brought to market numerous successful IT management products and innovations.
  • I am the PM of UCMDB and CM. I have a lot of background in configuration management, discovery, integrations, and delivery. I have been involved with the products for 12 years in R&D and product management.
  • Gil Tzadikevitch HP Software R&D Service Anywhere
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Jacques Conand is the Director of ITSM Product Line, having responsibility for the product roadmap of several products such as HP Service Manager, HP Asset Manager, HP Universal CMDB, HP Universal Discovery and the new HP Service Anywhere product. Jacques is also chairman of the ITSM Customer Advisory Board, ensuring the close linkage with HP's largest customers.
  • Jody Roberts is a researcher, author, and customer advocate in the Product Foundation Services (PFS) group in HP Software. Jody has worked with the UCMDB product line since 2004, and currently takes care of the top 100 HP Software customers, the CMS Best Practices library, and has hosted a weekly CMDB Practitioner's Forum since 2006.
  • Mary (@maryrasmussen_) is the worldwide product marketing manager for HP Software Education. She has 20+ years of product marketing, product management, and channel/alliances experience. Mary joined HP in 2010 from an early-stage SaaS company providing hosted messaging and mobility services. Mary has a BS in Computer Science and a MBA in Marketing.
  • Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.
  • Ming is Product Manager for HP ITSM Solutions
  • Having about 15 years of experience, practical and academic, throughout these years, I’ve been always focusing on both strategic directions side by side with achieving critical business goals Mainly focused on IT operations management, strategy and control, my preferred vendor is usually HP, as I believe HP has one of the best Enterprise portfolios among the current trending technologies
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Oded is the Chief Functional Architect for the HP Service and Portfolio Management products, which include Service Manager, Service Anywhere, Universal CMDB & Discovery, Asset Manager, Project and Portfolio Manager.
  • I am Senior Product Manager for Service Manager. I have been manning the post for 10 years and working in various technical roles with the product since 1996. I love SM, our ecosystem, and our customers and I am committed to do my best to keep you appraised of what is going on. I will even try to keep you entertained as I do so. Oh and BTW... I not only express my creativity in writing but I am a fairly accomplished oil painter.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Vesna is the senior product marketing manager at HP Software. She has been with HP for 13 years in R&D, product management and product marketing. At HP she is responsible for go to market and enablement of the HP IT Performance Suite products.
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