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Displaying articles for: October 2010

Why don’t more companies automate the tracking of software licenses? It seems like a no-brainer!

Software Asset Manager (SAM) is a hot topic and I wanted to use my time at the IAITAM conference  in Nashville Tennessee understanding why more companies aren't’t implementing SAM.  I was surprised to find out many companies are still manually tracking software in an era when software vendors are actively pursuing revenue for non-compliance.  Software vendors are leaving no rocks unturned these days!  They still must achieve their quarterly revenue goals in a slow economy.


Labels: IT costs| itam| SAM

Why I hate comments (or: Musings on workplace collaboration – Part 1)

"Internet social collaboration patterns like facebook and twitter will gradually transition into the workplace environment as generations of people used to these patterns will expect a similar experience in the workplace". This is a widely used statement which Ahi strongly disagrees with. In this series, Ahi will discuss why the current available concepts and tools aren't good enough and why a whole new kind of thinking is necessary.

Impressions from an ITSM Customer Forum in Milan

Last week HP hosted an ITSM customer event in Milan, Italy. This was a great opportunity for me to meet customers, HP partners and HP colleagues without the need for weeks of traveling across Europe, Middle-East and Africa. Even a few colleagues from across the ocean joined the event so that we ended up having

How does HP Asset Manager help you implementing successfully SAM?

You will learn in this post the stakes of a successful Software Asset Management (SAM) implementation and how HP Asset Manager addresses the needs of organizations that want to get a better control over their license assets and optimize their software investments while minimizing their legal risk.

IAITAM conference, Country Music mecca or Hockey Night in Nashville!

Just arrived at IAITAM - great way to start the event! Why choose - I am excited to see what IAITAM brings. Country Music history lesson and a Hockey game a great start to the event.

Let HP Service Manager do the work for you (with a little help from HP Operations Orchestration)

The HP Service Manager (SM) team is pleased to announce the release of the SM content pack for HP Operations Orchestration (OO). This content provides the capability to automate SM operations in the OO flows. The SM operations cover Change Management, Incident Management, and Problem Management.

The new old blogs are here!

If you have started reading our blog after May 2010, then you've missed some of the good stuff. Thanks to a talented team of individuals, the old blogs are *finally* moved to our new Lithium platform. It wasn't easy. I think they had to use whips.
Labels: blog| ITSM| Jody Roberts
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About the Author(s)
  • HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Management (CCRM) solution. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.
  • David has led a career in Enterprise Software for over 20 years and has brought to market numerous successful IT management products and innovations.
  • I am the PM of UCMDB and CM. I have a lot of background in configuration management, discovery, integrations, and delivery. I have been involved with the products for 12 years in R&D and product management.
  • Gil Tzadikevitch HP Software R&D Service Anywhere
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Jacques Conand is the Director of ITSM Product Line, having responsibility for the product roadmap of several products such as HP Service Manager, HP Asset Manager, HP Universal CMDB, HP Universal Discovery and the new HP Service Anywhere product. Jacques is also chairman of the ITSM Customer Advisory Board, ensuring the close linkage with HP's largest customers.
  • Jody Roberts is a researcher, author, and customer advocate in the Product Foundation Services (PFS) group in HP Software. Jody has worked with the UCMDB product line since 2004, and currently takes care of the top 100 HP Software customers, the CMS Best Practices library, and has hosted a weekly CMDB Practitioner's Forum since 2006.
  • Mary (@maryrasmussen_) is the worldwide product marketing manager for HP Software Education. She has 20+ years of product marketing, product management, and channel/alliances experience. Mary joined HP in 2010 from an early-stage SaaS company providing hosted messaging and mobility services. Mary has a BS in Computer Science and a MBA in Marketing.
  • Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.
  • Ming is Product Manager for HP ITSM Solutions
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Oded is the Chief Functional Architect for the HP Service and Portfolio Management products, which include Service Manager, Service Anywhere, Universal CMDB & Discovery, Asset Manager, Project and Portfolio Manager.
  • I am Senior Product Manager for Service Manager. I have been manning the post for 10 years and working in various technical roles with the product since 1996. I love SM, our ecosystem, and our customers and I am committed to do my best to keep you appraised of what is going on. I will even try to keep you entertained as I do so. Oh and BTW... I not only express my creativity in writing but I am a fairly accomplished oil painter.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Vesna is the senior product marketing manager at HP Software. She has been with HP for 13 years in R&D, product management and product marketing. At HP she is responsible for go to market and enablement of the HP IT Performance Suite products.
  • A 25+ year veteran of HP, Yvonne is currently a Senior Product Manager of HP ITSM software including HP Service Anywhere and HP Service Manager. Over the years, Yvonne has had factory and field roles in several different HP businesses, including HP Software, HP Enterprise Services, HP Support, and HP Imaging and Printing Group. Yvonne has been masters certified in ITIL for over 10 years and was co-author of the original HP IT Service Management (ITSM) Reference Model and Primers.
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