The IT Service Catalog - Prepare for cloud initiatives and get incremental ROI

Together with a couple of colleagues I am finishing a business white paper discussing the service catalog and request management as corner stones for an effective IT service management solution. Why should you care? Well, while the service catalog and service request management are not new concepts, I think the market will experience a lot of evolution driven by new requirements and the growing influence of trends like cloud computing and the adoption of social media.

 

From what I keep hearing, the service catalog will become the centerpiece between the business, IT and their customers & consumers.

 

You want to dig into this further and learn more about how to deliver effective IT Service Management through automated catalog and request management? Then register for the HP webinar "Three simple steps to self-service ", which is scheduled for Dec-9.

 

Attend this webinar and receive the new business white paper "Three simple steps to effective service catalog and request management - Prepare for cloud initiatives and get incremental ROI".

 

Michael Pott

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| ‎11-12-2010 07:19 AM
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About the Author
Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Mic...
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