Service Manager 9.20 now speaks 13 languages (and more with Open Localization Tool Kit)

HP Service Manager (SM) 9.20 Language Packs SW Media were released for shipment in September 2010 for the following languages: Brazilian Portuguese (T5001DP/E), Czech (T5001DC/E), Dutch (T5001DU/E), French (T5001DF/E) , German (T5001DD/E), Hungarian (T5001DH/E) , Italian (T5001DZ/E), Japanese (T5001DJ/E) , Korean(T5001DK/E), Polish (T5001DO/E ), Russian (T5001DV/E ), Simplified Chinese (T5001DS/E) , Spanish(T5001DE/E).   For current language packs customers, the updates are available on the newly created USB Portal called ‘My Updates’, which is available on the ‘downloads’ tab of Software Support online http://support.openview.hp.com/support.jsp.  To order additional language packs, customers need to contact their HP sales rep or HP channel partner. It is available for a low nominal fee.

 

For customers who need a different language than those available in the Language Packs for SM 9.20, a new version (3.20) of the Service Manager Open Localization Tool Kit is also available now that adds SM 9.20 compatibility.  This tool kit gives HP partners a cost-effective mechanism for localizing Service Manager into less populated languages. The open localization tool kit is available to partners for a nominal fee, and they can order it from HP or an HP authorized distributor. 

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About the Author
A 25+ year veteran of HP, Yvonne is currently a Senior Product Manager of HP ITSM software including HP Service Anywhere and HP Service Man...
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