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Register now to hear how FICO inspires IT value with HP Service Manager!

Registration for our one-hour webinar is now open. Join us on April 13, 9:00am PT /12:00pm ET/ 4:00pm GMT.

Don’t miss the opportunity to hear how FICO quickly proved the value of IT and built internal confidence with HP Service Manager. Learn how FICO planned, integrated, and delivered a solution quickly that improved business discussions, compliance and productivity.

You’ll also hear from Dimensional Research about findings from recent interviews with global IT service managers and directors, from across industries, who have built highly efficient and effective ITSM with HP.

Attend and you will receive the complimentary white paper from Dimensional Research: Five ways HP Service Manager can make you a hero.

Can you be an IT hero? Register today!

chuck_darst | ‎04-06-2011 01:58 PM

A couple more nuggets about the webinar


- We have seen a lot of interest recently in executive reporting, dashboards, and related key performance indicators (KPI's). Matt Dixon from FICO will be sharing some of FICO's experiences in this regard.


- On a related note, Dimensional Research will be presenting recent findings, also captured in the white paper, on the return on investment (ROI) HP Service Manager users have experienced. Costs is maybe the hottest topic these days. I personally submit that ROI and TCO has a huge relationship to the process part of IT Service Management. To quote Gartner, 85% of the cost of running a service desk is the people part. Anyhow, this paper demonstrates the cost, return, and value benefits observed by HP customers.



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About the Author
Ann Keffer is a Product Marketing Manager for the HP Business Technology Optimization Business (BTO). She is responsible for out-bound mark...

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