New FREE download — 2 hours to fast service fulfillment

By Nimish Shelat, Product Marketing Manager, HP Automation and Cloud Management


As IT environments grow in complexity, Operations teams are under increasing pressure to work more efficiently and effectively. Inside many organizations, a process frequent to delays is service request fulfillment, which often relies on complex, manual and repetitive workflows.


But I’ve got great news: it’s now easier than ever for you to automate them!


Today HP Software announced the availability of HP Operations Orchestration Community Edition (HP OO-CE), a free software download with two out-of-the-box use cases for accelerating service request fulfillment and automating incident remediation. Operations Orchestration (OO) is easily integrated with HP’s service desk products – both Service Manager and Service Anywhere.


Click here to download HP Operations Community Edition for FREE


This free download is designed for self-installation and will begin delivering value in just two hours.


How IT process orchestration works


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In an orchestrated IT environment, automated tasks and activities are coordinated across teams, tools, and environments. IT operations teams reduce errors with predictable and repeatable processes, as well as reduce costs by freeing up IT staff from time-consuming manual, repetitive standard tasks.


Orchestration also helps IT Ops teams go faster—it reduces the time required to fulfill service requests and execute standard changes, as well as reduces escalations through better incident management.


What you get with HP Operations Orchestration Community Edition


The HP OO-CE provides the complete Operations Orchestration software platform with all its features to design, deploy, run and report workflows. It also offers content packs for two key use cases:


  1. Fast Service Fulfillment — Automate the fulfillment of service requests through OO flows and experience desired outcomes in minutes rather than hours or days. Ideal for current HP ITSM customers considering automation of specific help desk requests.
  2. Self-healing Incident Remediation — Remediate events using OO flows that are triggered by monitoring tools. Existing users of HP’s Business Service Management or Service and Ops Bridge should especially take note! OO flows to triage or remediate incidents can also be run from the service desk.


In addition to being able to customize these two use cases, you can design your own use cases, as well as access free content packs and flows created by contributors on the Operations Orchestration users community. With HP OO-CE, you get 100 flow executions per month on an unlimited number of orchestrated nodes.


Experience the power of IT process automation and IT operations orchestration. HP OO-CE has been designed for easy adoption in both traditional data centers and hybrid cloud environments.

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Learn more


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