How far will your tires take you?


When you are getting ready for a long drive, you make sure your car is in good working order.  One of the things you check is tires.  After all, you won’t get far without tires, and you don’t want to get stuck in the middle of nowhere because you blew your tire and have no spare, or had an accident because your tires were bold and the car skidded in the rain.


Discovery is like tires for different IT solution.  Whether you are talking about managing end points, implementing CMDB or an Asset Management solution, you need to be able to discover the environment relevant to your needs.


We tend to focus today on “higher level” solutions.  CMDB and CMS are hot!  Software Asset Management is up there as well.  Everyone spends lots of time selecting and evaluating the right products in those areas.  We make sure they can handle the size of our environment, have the functions that we need to assist in our daily jobs.  That’s great – choosing the right product is paramount – I recall working with one of the large IT industry analyst companies a few years ago.  They rated the product I was selling at the time as the best in the market.  But, when we tried to get them to adopt it internally, they were very quick to point out that what is best in the market, may not fit their specific needs.  Yes, they implemented our product in the end, but the point was made – choose products that meet your needs, not the ones that are marketed the most or evaluated as the best.  But I digress…


Let me focus on Asset Management, since that is what I am most familiar with these days.  You evaluate Asset Management products and choose the best one (of course, I hope the winning product is HP Asset ManagerJ).  You choose the right product for asset management, but how do you populate inventory data?  Many customers simply choose to use existing products for feeding data to the Asset Manager product.  Why?  Because they are already deployed and, well, data is data, right?


If you buy a car, you make sure it looks good, it feels comfortable and handles well.  When you get into an IT solution, like Asset Management, you pick the right product that fits your needs.  But, when it comes to data collection many people say, I will just use whatever I have.  It’s cheaper and data is data.  Except that in many cases data has to be transformed into information.  And that will cost time, effort and money.  It will require ongoing maintenance as the environment changes.  Do you want to maintain a custom solution?  In majority of situations IT does not want to have a “custom” implementation of any products anymore.  Do you just stick whatever tires are the cheapest?  Would you put 14 inch tires on a Hummer? No.  And you shouldn’t pick the cheapest discovery tool either.  You should make sure it meets your needs, and one of the criteria must be “does it provide the data the consuming products need” and “is the data in a format that is easily consumed”.  It is true that you will likely end up with multiple tools that collect overlapping data.  It will cost you some storage and it will cost some resources to collect and transfer to the destination.  But, the cost of the overlap should be quite small.  And the value of the right data in the right format is that the overall solution will work as intended and required.


If you buy a Hummer, don’t skimp on the tires.  Make sure the discovery product you use delivers the data you need with little or no customization.  It will be safer, more comfortable and cheaper in the long run.


 


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