HP ITSM at HP Discover in Vienna, 29 Nov - 1 Dec

HP Discover is only about a week ago and I am really excited. When I was building my schedule today, using the website's scheduler I thought: Why not share some details of the HP ITSM related activities at HP Discover? So here you go ...

 

HP ITSM business and technical breakout sessions as well as demos cover all important aspects like software asset management, change management and the latest products news. Here are a couple of sessions that I hope you find interesting:

 

November 29

  • 10:00 - HP Service Manager: What's New (TB6009), Jacques Conand (HP)
  • 17:00 - Self-service IT, including private cloud and self-help (DT6014), Michael Pott (HP)
  • 17:30 - HP Asset Manager: what's new (TB6010), Dennis Byrne (HP)

 

November 30

  • 08:30 - Software Asset Management (Session TB 6011), Daniel Galecki (HP) and Lieven Van Steenkiste (Belgacom)
  • 13:45 - Gaining business value through service management (Session BB4162),  Michael Pott (HP), Patrick Bailly (Steria), Stefan van Essen (Rabobank)
  • 16:45 - Successfully migrating to HP Service Manager (TB4264), Jacques Conand (HP)

 

December 1

  • 12:30 - Implementation of HP IT Service Management best practices at Raiffeisen Bank (TB6964), Christian Unger (Raiffeisen Bank International)

 

There are many more sessions IT Service Management, ITIL, the cloud and other subjects. You can find these and also more details on the above sessions in the online session catalog on the HP Discover Website. Simply select "Software" in the Tracks input field and "IT Operations" in the Sub-Tracks input field, which will lead you to a complete list of all IT Operations related sessions. By the way, after the sessions

but also in dedicated meetings you have the oppportunity to meet and discuss with the experts.

 

Also, do not forget to stop by at the ITSM booths for seeing the HP ITSM solution in action, showing end-to-end change management, asset & configuration management and service request management to name a few.

 

I hope to see you in Vienna in a couple of days.

 

Have a nice day,

Michael Pott

Comments
chuck_darst | ‎11-23-2011 08:44 AM

A couple more ITSM related sessions for consideration

 

TB6012    End-to-end Change Management

30 Nov, 1:45PM  Session Rm 26

 

TB4266    The Playbook to Transform IT with Closed-Loop Incident Management

1 Dec, 12:30PM  Session Rm 19

 

There are also other sessions on these ITSM related solutions. Look for anything that says Change, Configuration, and Release Management (CCRM) or Closed-Loop Incident Process (CLIP).

 

 

 

 

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About the Author
Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Mic...
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