HP ITSM: A Virtual Visit to HP Discover

HP Discover has come and gone, but the knowledge and ideas we picked up in those three action-packed days linger in our minds.  The Venetian in Las Vegas was the place to be June 11-13. Thank you to those of you who attended. The best part of HP Discover for us is, without a doubt, interacting with all of you. Because we believe you, the users, are the future of IT.  We want to be your partner, not your vendor, and we will develop a mutual vision of the future, together. That goes for those of you who were unable to attend as well.


As we know those three days can be hectic and even if you attended, you may not have been able to catch every demo, session and presentation on your agenda. If you didn’t attend we want to help you go back and experience HP Discover with us. We want to walk you through HP Discover from our ITSM perspective, highlighting key sessions, takeaways and documents. We want to interact with you and understand your vision, while filling you on our view of the future of ITSM. So as Meg Whitman said “challenge us, tap into us, bring us your problems and your goals, and your insoluble puzzles and your impossible schedules and together we will make amazing new strides. No other organization is better positioned to be your partner in navigating the new style of it.”  We are here for you.


And now let’s go to HP Discover.


First up? The opening general session with Meg Whitman and a very special guest, of course. Learn how we at HP are working to answer your demands for a new foundation of infrastructure, devices, software and services that can support greater agility and increased accessibility at a lower cost. Register for free, take a seat and tune in.


Next on the agenda is a 360⁰ view of the HP Discover show floor.  Be sure to stop by the HP Software Pavilion and the HP Service Manager booth.  Have a question for our HP Service Manager experts? We’re still (virtually) manning the booth! Tweet us, discuss it on LinkedIn or post a comment on this blog.


Next, it’s time to plan your HP ITSM schedule. Check out our HP Discover: ITSM How-To Guide to create your virtual schedule. Then visit the HP Discover site to attend sessions and view product demos. Be sure to also create your HP Discover briefcase to create a personal library full of session extras and takeaways from the show. Here are some sessions, videos and documents we think you will especially enjoy:


  • HP Discover Highlights:


  • Join Matt Morgan, VP of HP Software, and Kevin Tucker, Managing Director of Platform Engineering at United Airlines,  as they discuss how the user is the new center of IT in this track keynote.


  • We are setting the standard for IT ServiceManagement solutions with a robust lifecycle approach to services support and delivery. Improve your IT Services with HP Service Manager in this brochure.



  • A keytake away from Stuart Rance, HP Technology Strategist:  “I enjoyed walking round the ITSM booths with one of our partners, who knew many of our products but had not realized the enormous breadth of our ITSM product set, covering almost every aspect of the service lifecycle. My favourite presentation from the whole event was Myles Suer talking about ITSM Value Streams. Here’s a link to a PDF file that describes this innovative way of thinking about the service lifecycle.”


  • What are we doing around stability and performance? A lot. Find out what in this video.

And that brings our HP ITSM Virtual Visit to HP Discover to a close. We hope we’ve given you some things to think about. We are ready, willing, able and eager to discuss any and everything with you please don’t hesitate to reach out. We hope to hear from you soon!  


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