Disconnected data is dead - The computing platform of choice by 2020? Humans.

Guest post by Sherry Ramm, ITSM Marketing Consultant

 

If you haven’t seen it, tune into the recent Discover Performance Weekly. It’s a fascinating segment of thought-provoking fireside chat on the topic, Connected Intelligence: Why disconnected data is dead.

In it, host Paul Muller (@xthestreams) delves into today’s perspectives with industry experts Chris Dancy (@ServiceSphere), known as the “Most Connected Human” and Roy Ritthaler (@roy_ritthaler), VP Marketing of IT Operations at HP Software. The rapid fire topics explore the most current trends in IT today and the most forward-thinking indications of how IT will morph by 2020, and beyond.

 

Just a few highlights include:

 

The progression and impact of Connected Intelligence

-          Connected Intelligence is the mind and body of IT working together. When the arms and legs of IT are systematically driven by data that is meaningful and actionable, true value is delivered to the business.

-          One of the most exciting aspects of Connected Intelligence is communication technologies. New forms of notification systems will emerge that allow systems to have intelligent discourse with each other, and then put the right data in front of the right people at the right time.

The role of the IT professional in 2020

-          It is predicted that the job of the IT manager looks very different by 2020. In that timeframe, IT will primarily be a business process design and operations function optimizing value to the business.

-          Traditional culture that covets relationships with suppliers and personal agendas will fade into the woodwork, as will other forms of friction that impede service delivery and progress.

Big ‘human’ data driving business value by 2020

-          “IT operations is taken by storm of the DevOps movement”. DevOps is very much the payoff of agile development methodologies, and signals a shift from a time when IT teams were in a room creating flow charts to a world of agility stemming from the human-to-human, human-to-customer, and human-to-supplier relationships.

-          The distinction between technology and business is diminishing. By 2020, the distinction will be invisible in most shops. Surprisingly, it will be the human side of big data will drive systems and processes. What humans (customers, workforce, suppliers) say and how they behave with applications provides the “sediment” layers that build up the data and analytics “bedrock” upon which the business is run. Eventually, “humans will become the platform of compute”

 

Click here to see the full discussion now. And to see how HP is helping IT operations customers move into the age of Connected Intelligence with an IT Service Catalog, visit the product page http://www.hp.com/go/propel.   You can also get your download of HP PropelFree now.

Comments
dkalian | ‎08-14-2014 08:24 AM

The role of the IT professional in 2020

-          It is predicted that the job of the IT manager looks very different by 2020. In that timeframe, IT will primarily be a business process design and operations function optimizing value to the business.

-          Traditional culture that covets relationships with suppliers and personal agendas will fade into the woodwork, as will other forms of friction that impede service delivery and progress.

 


We are already seeing this taking place in our organization.  Interestingly the first place this is happening is our external customer service areas and not with IT delivery itself.  So IT is doing BPM for other areas of the company before doing it for IT itself.

Leave a Comment

We encourage you to share your comments on this post. Comments are moderated and will be reviewed
and posted as promptly as possible during regular business hours

To ensure your comment is published, be sure to follow the Community Guidelines.

Be sure to enter a unique name. You can't reuse a name that's already in use.
Be sure to enter a unique email address. You can't reuse an email address that's already in use.
Type the characters you see in the picture above.Type the words you hear.
Search
Showing results for 
Search instead for 
Do you mean 
About the Author
This account is for guest bloggers. The blog post will identify the blogger.
Featured


Follow Us
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.