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Change is on its way

Change management continues to be one of the compelling drivers we see for improving IT Service Management. I wanted to remind people of a couple of web events that we have next week (Wednesday May 19) where customers are speaking on their experiences and improvements seen. Here is a registration link.

Tulio Quinones, Manager of Enterprise Service Management and Core Media Technologies and Thomas Dosedel, System Administrator at BlueCross BlueShield of Florida will both be speaking. BTW, Heather Moore wrote a couple of short posts on these events in April.

Reflecting this, improving or extending change management frequently provides superior returns as opposed to other process improvement areas. If you are interested in what HP offers for change and configuration management, you can also click here.

Chuck Darst

Labels: ITSM
| ‎05-24-2010 08:17 PM


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About the Author
HP IT Service Management Product Marketing team manager. I am also responsible for our end-to-end Change, Configuration, and Release Managem...

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