09-03-2013 09:30 PM
We are using MS Outlook 2007 and CIT 9.4.
We received an email where sender looks like this:
Joe Smith [Joe.Smith@yahoo.com] on behalf of Server Group [Server.Group@yahoo.com]
An excerpt of the message header of that email is below:
From: Server Group <Server.Group@yahoo.com>
To: "'firstname.lastname@example.org'" <email@example.com>
Sender: Joe Smith <Joe.Smith@yahoo.com>
Date: Thu, 29 Aug 2013 00:50:16 +0000
When I check the values being picked up by E-Mail (fetching) connector, the value of the From Address field is "Joe.Smith@yahoo.com".
I need for CIT to pick up the Server.Group@yahoo.com.
Is there something special I need to do in order to achieve this? Would appreciate any input/suggestions.
Thanks and regards.
09-12-2013 01:23 AM
We would need to see your scenario to understand what we are trying to achieve here.
Is the Server.groups mail address capable of sending and receiving emails ?Does it have a mailbox ?
Please send us the scenario and the snapshot of the from field to advise further.
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