09-05-2012 11:16 PM
Has anyone managed to attached a zip file to a SM7 change ticket via CIT? I am able to attach it but it seems that it is not compressing the file.
Below is a screenshot of me adding the attachment using SM7 itself.
And here is a screenshot of me adding a zip file using CIT. The size is wrong. Seems it did not compress.
And below is the mapping in CIT, tested with the type “application/zip”, “multipart/x-gzip”, “multipart/x-zip”, application/x-gzip”, all didn’t work.
Has anyone had any success with this? Any help appreciated.
09-06-2012 09:49 AM
None of your attachments are visible. Could you try attaching them to the post again?
HP Software Support
If this post has helped you resolve the issue, please flag it as solved.