Re: Asset Manager 9.40 . (251 Views)
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Occasional Advisor
AbhijeetS
Posts: 13
Registered: ‎09-07-2011
Message 1 of 6 (319 Views)
Accepted Solution

Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hi,

 

I have installed AM 9.40 ,When I launch Automated Process Manager and try to connect to DB it is giving me Error of not having rights.

 

Please see the error attached.

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HP Expert
Priya_B
Posts: 513
Registered: ‎10-25-2012
Message 2 of 6 (314 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

1. Did the install go successfully  ?

2. Which user are you using to launch APM, it needs to be Admin user or user with Admin priveledge. Try to use the same user to login to client if it works.

3. Do you have license for AM ? If yes, activate the database using Application Designer.  Make sure the license is reflecting.

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Occasional Advisor
AbhijeetS
Posts: 13
Registered: ‎09-07-2011
Message 3 of 6 (294 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hi Priya,

 

Thanks for the quick reply

 

1. Yes the installation is ok.

2. I am using the Admin rights to log in .

3. Client is working with the same Admin and I am not having any problem.

 

I am using the Demo version ,I do have the license file which is at "\autopass\data\LicFile.txt".

 

I am trying to activate the license file ,but not able to do so as well.

 

Thanks,

Abhijeet

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Occasional Advisor
DilipNagaraju
Posts: 5
Registered: ‎01-21-2014
Message 4 of 6 (264 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

[ Edited ]

Hi AbhijeetS,

 

it is windows error, install the libeay32-10.dll by downloading.

(http://www.dll-files.com/dllindex/dll-files.shtml?libeay32)

 

 

Regards,

Dilip Nagaraju

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HP Expert
Priya_B
Posts: 513
Registered: ‎10-25-2012
Message 5 of 6 (251 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hello Abhijeet,

 

C:\Program Files (x86)\HP\Asset Manager 9.40 en\bin  can you check if you have the libeay32-10.dll here ?

 

 

 

 

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Occasional Advisor
AbhijeetS
Posts: 13
Registered: ‎09-07-2011
Message 6 of 6 (180 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Closing this post as this is resolved.

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