Re: Asset Manager 9.40 . (617 Views)
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Advisor
Posts: 26
Registered: ‎09-07-2011
Message 1 of 6 (685 Views)
Accepted Solution

Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hi,

 

I have installed AM 9.40 ,When I launch Automated Process Manager and try to connect to DB it is giving me Error of not having rights.

 

Please see the error attached.

HP Expert
Posts: 534
Registered: ‎10-25-2012
Message 2 of 6 (680 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

1. Did the install go successfully  ?

2. Which user are you using to launch APM, it needs to be Admin user or user with Admin priveledge. Try to use the same user to login to client if it works.

3. Do you have license for AM ? If yes, activate the database using Application Designer.  Make sure the license is reflecting.

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Advisor
Posts: 26
Registered: ‎09-07-2011
Message 3 of 6 (660 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hi Priya,

 

Thanks for the quick reply

 

1. Yes the installation is ok.

2. I am using the Admin rights to log in .

3. Client is working with the same Admin and I am not having any problem.

 

I am using the Demo version ,I do have the license file which is at "\autopass\data\LicFile.txt".

 

I am trying to activate the license file ,but not able to do so as well.

 

Thanks,

Abhijeet

Occasional Advisor
Posts: 5
Registered: ‎01-21-2014
Message 4 of 6 (630 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

[ Edited ]

Hi AbhijeetS,

 

it is windows error, install the libeay32-10.dll by downloading.

(http://www.dll-files.com/dllindex/dll-files.shtml?libeay32)

 

 

Regards,

Dilip Nagaraju

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HP Expert
Posts: 534
Registered: ‎10-25-2012
Message 5 of 6 (617 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hello Abhijeet,

 

C:\Program Files (x86)\HP\Asset Manager 9.40 en\bin  can you check if you have the libeay32-10.dll here ?

 

 

 

 

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Advisor
Posts: 26
Registered: ‎09-07-2011
Message 6 of 6 (546 Views)

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Closing this post as this is resolved.

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