Re: IMC Lost Admin Password (282 Views)
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Advisor
AtticaNet
Posts: 21
Registered: ‎07-08-2012
Message 1 of 3 (298 Views)
Accepted Solution

IMC Lost Admin Password

Hello,

 

Is there a way to reset the passwords of the admin operator? The guy that used to be in charge of our network management software left the company and we never documented the password.

 

Regards,

Cris

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Honored Contributor
LindsayHill
Posts: 683
Registered: ‎11-16-2011
Message 2 of 3 (282 Views)

Re: IMC Lost Admin Password

You can reset the password hash in the database. That will get it back to admin/admin. See this thread: http://www.netopscommunity.net/en_GB/forums/-/message_boards/message/47737
CCIE 36708 | @northlandboy | lkhill.com
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Advisor
AtticaNet
Posts: 21
Registered: ‎07-08-2012
Message 3 of 3 (231 Views)

Re: IMC Lost Admin Password

Hello Lindsay,

I also discovered through HP IMC L3 Support that the file resetpwd.bat also resets the admin password.
This only works on iMC 5.1 and up I believe.

Regards.
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