Re: IMC Lost Admin Password (960 Views)
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Advisor
Posts: 21
Registered: ‎07-08-2012
Message 1 of 3 (976 Views)
Accepted Solution

IMC Lost Admin Password

Hello,

 

Is there a way to reset the passwords of the admin operator? The guy that used to be in charge of our network management software left the company and we never documented the password.

 

Regards,

Cris

Honored Contributor
Posts: 802
Registered: ‎11-16-2011
Message 2 of 3 (960 Views)

Re: IMC Lost Admin Password

You can reset the password hash in the database. That will get it back to admin/admin. See this thread: http://www.netopscommunity.net/en_GB/forums/-/message_boards/message/47737
CCIE 36708 | @northlandboy | lkhill.com
Advisor
Posts: 21
Registered: ‎07-08-2012
Message 3 of 3 (909 Views)

Re: IMC Lost Admin Password

Hello Lindsay,

I also discovered through HP IMC L3 Support that the file resetpwd.bat also resets the admin password.
This only works on iMC 5.1 and up I believe.

Regards.
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