07-19-2008 06:41 AM
Clicking on the box doesn't do anything. I can turn off the computer and turn the computer back on and the box goes away, but then it pops up again and won't go away, again.
07-19-2008 05:17 PM
If so,I would just remove HP Update.There are lots of people complaining about that service and you can get most updates from Windows Update or directly from the HP website.
08-09-2008 07:29 AM
Hope this helps.
08-10-2008 07:19 AM
Based on Dr. Hoo's info, I was able to figure out a fix that has worked so far. I'll keep you note in mind if this problem crops up again.
I do have another problem. I haven't been able to award points to these answers. Just know that I appreciate the help, especially because it worked for me!
08-14-2008 02:26 PM
I have the same problem.
Please tell me how to drag the box up. I can only move the whole window of HP Update.
Thanks in advanc for your answer.
08-14-2008 02:43 PM
Since Dr. Hoo's advice took care of my problem, I can't even remember what I did or what the box did. I just remember it wouldn't go away until I rebooted my computer and it was unmoved no matter how many times I clicked on it. Very annoying.
I didn't understand CPerry's answer.
10-13-2008 01:56 AM
Very annoying though and wasted time trying to find out how to proceed. What a terrible way to design a piece of user interaction software...
05-25-2010 06:15 PM
What an awesome simple solution! Thank you very much. But why would HP make this so lame? Obviously it wasn't something most people could figure out on their own? Weird. Thanks again.:smileywink: