HP KG-0636 Keyboard (608 Views)
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Occasional Visitor
shannon bell_2
Posts: 3
Registered: ‎04-19-2009
Message 1 of 3 (608 Views)

HP KG-0636 Keyboard

Hi there, I just bought this hp computer last month and the keyboard just stopped working. It's wireless and I've done all the obvious, replace batteries, checked for updated drivers, but it still doesn't work. It's dead. Any ideas?
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Honored Contributor
Ken Greene
Posts: 540
Registered: ‎07-25-2005
Message 2 of 3 (608 Views)

Re: HP KG-0636 Keyboard

Hi shoppinshannon: since you just brought it why not go to HP tech support & reiterate what you told us.
unless it's been changed since I got my 2
once you registered with HP telling what model you own etc. Tech is supposed to do everything for you for at least a year even replace defective keyboards.
I also had a DeskJet 960 printer which broke
so I called up & sent the bad one back with an RMA # & within 1 week they sent me a 2nd one which is still operating 6 years later.
good luck
hope this helps you
Ken Greene
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Occasional Visitor
shannon bell_2
Posts: 3
Registered: ‎04-19-2009
Message 3 of 3 (608 Views)

Re: HP KG-0636 Keyboard

To be honest, I didn't even think it applied to keyboards. I will try and get back to you all.
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