02-13-2009 11:36 AM
Thanks - Dave
02-13-2009 05:45 PM
It has to do with the Infra-Red (IR) receiver port on your computer, used for the little remote control.
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02-15-2009 02:25 PM
I am not certain that what you require is on this page, but it may be combined with another driver. You may want to call HP Tech Support to see what they say.
02-15-2009 05:39 PM
02-15-2009 07:43 PM
01-30-2010 10:34 AM
We have updated most of our machines to various versions of WIN7 OS. The entire process went very well even when you consider the "device compatibility issues".
Only one tiny issue existed during the Vista to WIN7 Upgrade process. The upgrade would halt because of the existiance of the unknown infrared USB device. The WIN7 upgrade advisor ran prior to these efforts but found no conflicts realted to unknown infrared USB device. After three(3) attempts and three(3) failures I chose to reboot and unistall the unknown device and device driver. Then I began the successful WIN7 installation WIN 7 upgrade.
After some research on the web from non-HP sites it became evident that this device was the Beanbag Emulation Device that seeks out the handheld remote controller device that comes with HP Multimedia PC's. We never used this handheld controller but it seems to be associated with the little blue light we call the hemmorhoid above a small, visible infared port on the front panel.
This workstation is a Quadcore PC, dual core.
Quad 6600 Processore 3Ghz Speed and 3Gigs of RAM. Now running WIN7 OS X86 8 32 Bit Version
Model GN553AA - HP Pavillion m9040n Desktop.
Everytime the Quadcore PC boots it finds an unknown USB device but does not send an audion or screen notification alarm. However, everytime the PC comes out of "sleep or power-save mode" it alarms us with a driver load error. We have tried to disable the device but it seems to be associated with mother board boot rom and always attempts to install this device at system start up or restart. If we go into device manager and attempt to uninstall the USB device it simply attempts to install it on the next USB device location port.
I surmise we need a new driver for the USB Host Adaptor but as yet we have been unable to find a cure for this little
"hemmorhoid" of a blue light . Yes, we are striving for perfection, but all the other WIN7 OS machines that we have upgraded work faster and cleaner with the exception of this QuadCore workstation. I remain in my efforts to look for a solution from either HP or Microsoft. Your assistance will be appreciated.
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