Base System Device_The drivers for this device are not installed (code 28) (8874 Views)
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Occasional Visitor
Bejoy Bharatiya
Posts: 1
Registered: ‎04-16-2010
Message 1 of 4 (8,874 Views)

Base System Device_The drivers for this device are not installed (code 28)

I have HP Pavilion Entertainment PC (Notebook) dv6921ea, OS Windows Vista Home Premium 32 bit, I am getting an error message as 'The drivers for this device are not installed. (Code 28)- location is PCI bus 7, device 5, function 3.
When I try to reinstall the driver, I am unable to do so. Kindly advice
Regards,
Bejoy
NB: Hardware Id: PCI\VEN_1180&DEV_0592&SUBSYS_30BB103C&REV_0A
Device Object Name: \Device\NTPNP_PCI0022
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Occasional Visitor
Debra Beard
Posts: 2
Registered: ‎04-17-2010
Message 2 of 4 (8,830 Views)

Re: Base System Device_The drivers for this device are not installed (code 28)

Are you sure that the product number you supplied is correct? I'm attempting to pull up the driver's page for it and I'm not having much luck.

Anywho, searching for your Hardward ID shows that it's a 5-in-1 card reader that needs to be installed. Either go through your Recovery Manager and attempt to install the drivers from there, or you can find your driver page through HP and snag them there.
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Acclaimed Contributor
Cheryl G.
Posts: 18,440
Registered: ‎10-15-2003
Message 3 of 4 (8,830 Views)

Re: Base System Device_The drivers for this device are not installed (code 28)

Ricoh Card Reader:

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37809.exe
``````````````````````
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Honored Contributor
zhanggr
Posts: 4,379
Registered: ‎04-04-2001
Message 4 of 4 (8,828 Views)

Re: Base System Device_The drivers for this device are not installed (code 28)

Ricoh Media Card Reader Driver - 2.14.00.05 (8 Jan 2010)sp46999

Type: Driver - Storage
Version: 2.14.00.05 (8 Jan 2010)
File name: sp46999.exe (4.7 MB)

PCI\VEN_1180&DEV_0592="Ricoh Memory Stick Controller"
Half soft Half hard
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