Base System Device_The drivers for this device are not installed (code 28) (31755 Views)
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Occasional Visitor
Bejoy Bharatiya
Posts: 1
Registered: ‎04-16-2010
Message 1 of 4 (31,755 Views)

Base System Device_The drivers for this device are not installed (code 28)

I have HP Pavilion Entertainment PC (Notebook) dv6921ea, OS Windows Vista Home Premium 32 bit, I am getting an error message as 'The drivers for this device are not installed. (Code 28)- location is PCI bus 7, device 5, function 3.
When I try to reinstall the driver, I am unable to do so. Kindly advice
Regards,
Bejoy
NB: Hardware Id: PCI\VEN_1180&DEV_0592&SUBSYS_30BB103C&REV_0A
Device Object Name: \Device\NTPNP_PCI0022
Occasional Visitor
Debra Beard
Posts: 2
Registered: ‎04-17-2010
Message 2 of 4 (31,366 Views)

Re: Base System Device_The drivers for this device are not installed (code 28)

Are you sure that the product number you supplied is correct? I'm attempting to pull up the driver's page for it and I'm not having much luck.

Anywho, searching for your Hardward ID shows that it's a 5-in-1 card reader that needs to be installed. Either go through your Recovery Manager and attempt to install the drivers from there, or you can find your driver page through HP and snag them there.
Acclaimed Contributor
Cheryl G.
Posts: 18,459
Registered: ‎10-15-2003
Message 3 of 4 (31,366 Views)

Re: Base System Device_The drivers for this device are not installed (code 28)

Ricoh Card Reader:

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37809.exe
``````````````````````
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zhanggr
Posts: 4,381
Registered: ‎04-04-2001
Message 4 of 4 (31,364 Views)

Re: Base System Device_The drivers for this device are not installed (code 28)

Ricoh Media Card Reader Driver - 2.14.00.05 (8 Jan 2010)sp46999

Type: Driver - Storage
Version: 2.14.00.05 (8 Jan 2010)
File name: sp46999.exe (4.7 MB)

PCI\VEN_1180&DEV_0592="Ricoh Memory Stick Controller"
Half soft Half hard
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