02-20-2012 02:22 AM
Hi Hope someone can help please.
When I use Search on my ipaq 214 Enterprise, it would appear to be corrupt and then I loose my calendar. I don't loose my data because I can retrieve it by using Restore from by backup, then everything works OK again until I try to use search.
Can someone please advise me a solution.
02-20-2012 05:32 AM
I don't exactly know why this is happening, but your data might be corrupted (also the data in your backup).
Another possibility is that you have to much data in your calendar.
Does the problem also occur after a factory reset with just a handful of items in the calendar?
If not, try putting you backup back, sync everything with your pc, then factory reset and then sync your data from your pc to the ipaq.
02-22-2012 02:43 AM
OK first I must explane that I am crudwell but for some reason the only way to get back on to this forum was to register with a new ID and password.
My problem with my ipaq 214 remains.
I have performed a Hard reset and then recovered all my data from backup but still when I use SEARCH which incidently does not stay on the screen but reverts back to calender/Agenda. When I restart the calender refuses to load. I can then recover the calender from backup by restoring PIM Data(contacts,Tasks,App)
I can make the choice at Restore from the following:
PIM Data etc as above
iPAQ File Store
Clearly there is some corruption but I can't see how to recify this.
Hope someone can help please. I can't see how I could ask this question directly with HP.
02-22-2012 02:57 AM
Sorry I forgot to say thaks to Ronald.
Regarding remark about Too much information. I have reduced this somewhat but space check shows:
Programs free 86MB
Hope this inf may be of interest.
02-24-2012 05:37 AM
Please try the following:
- Hard reset the unit
- Restore your backup
- Do NOT use search
- Sync with your pc
- Hard reset
- Sync with your pc
- Do NOT restore your unit but sync instead
- Now try to search
If this works, throw out your old backups and make new ones. If it doesn't you might have to accept some data loss (if available try some earlier backups)
You can ask HP directly by either calling or e-mailing local support if your unit is still within warranty. If it isn't you might have to pay to get support from HP.
02-24-2012 10:16 AM
Thanks I will try that, but first I must make sure how to set up Sync with PC because I've not had much success with Sync in the past. I have managed most backups simply by reading data on PDA directly using Windows Mobile.
02-26-2012 07:48 AM
If you're using xp on your desktop you'll need to install activesync
If you're using vista/windows 7, use windows mobile device center.
Both can be downloaded from Microsoft.com
In either case you'll need outlook installed.
Other then that it's just connecting, creating a partnership and selecting what you want to sync.