12-20-2011 01:23 PM
I've encountered a problem with one of my company's IPaq 211's. A route driver of ours reset (I'm assuming soft, but it has since been hard reset) his handheld and for some strange reason the Activesync does not work. Upon investigation I found that his Activesync connection settings only offer serial bauds and a bluetooth option, no longer listing USB. USB is all we use for all of the other handhelds in service and we do not have a wifi connection (although I have one at home I could try).
Any ideas as to how to get that USB option back? We need this handheld operational by Fri 12/23/11 so time is of the essence. THANKS!!!