Re: Issue with Application Aware snapshots (132 Views)
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Occasional Visitor
mprice7
Posts: 2
Registered: ‎12-04-2013
Message 1 of 6 (203 Views)

Issue with Application Aware snapshots

I'm receiving the following error message when attempting to create an application managed snapshot:

 

"Error retrieving volume list from application server at X.X.X.X ILED: Connection to VC Server failed.

Object of type 'System.String' cannot be converted to type 'VimApi25.ManagedObjectReference'. "

 

This is using HP StoreVirtual CMC Version 10.5, with vCenter Server 5.5 acting as the managing server.  vCenter is installed and running on Windows Server 2008 R2.  I have configured the Pegasus CIM service with the same service account as described in other posts.  That fixed a previous message of access denied.  Anyone dealt with this message before?

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Honored Contributor
oikjn
Posts: 722
Registered: ‎07-20-2011
Message 2 of 6 (194 Views)

Re: Issue with Application Aware snapshots

sounds like there is a problem with your installation of the app manager program on the host or you haven't configured the username/password correctly for it...  or maybe try restarting that computer.  Make sure the ports required are open through any firewalls and make sure your accounts are correct and then just check the logs.

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Occasional Visitor
mprice7
Posts: 2
Registered: ‎12-04-2013
Message 3 of 6 (190 Views)

Re: Issue with Application Aware snapshots

Here's what I've discovered within the cim server logs:

 

07144 2013-12-04 13:10:17.679 GetVmVolumes exception caught: Connection to VC Server failed.
Object of type 'System.String' cannot be converted to type 'VimApi25.ManagedObjectReference'.

 

and then:

 

08124 2013-12-04 13:12:51.270 LHN_HostConcreteJob_Provider - enum_instances enter
08124 2013-12-04 13:12:51.272 LHN_HostConcreteJob_Provider - enum_instances leave
07144 2013-12-04 13:12:51.287 LHN_HostConcreteJob_Provider - enum_instances enter
07144 2013-12-04 13:12:51.291 LHN_HostConcreteJob_Provider - enum_instances leave
08124 2013-12-04 13:12:51.303 LHN_HostConcreteJob_Provider - enum_instances enter
08124 2013-12-04 13:12:51.306 LHN_HostConcreteJob_Provider - enum_instances leave
07144 2013-12-04 13:12:51.320 LHN_HostConcreteJob_Provider - enum_instances enter
07144 2013-12-04 13:12:51.322 LHN_HostConcreteJob_Provider - enum_instances leave

 

occurs several times per second...

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Honored Contributor
oikjn
Posts: 722
Registered: ‎07-20-2011
Message 4 of 6 (185 Views)

Re: Issue with Application Aware snapshots

sounds like a program problem.  either restart the program, reinstall it, or contact support.  It should (tm) work, so something in your setup is broken.

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Advisor
Florian Schmutz
Posts: 33
Registered: ‎05-15-2009
Message 5 of 6 (132 Views)

Re: Issue with Application Aware snapshots

Hmm same here....

Did you get a solution?

 

I will now "Hello IT. Have you try to turn it off and on gain" XD

 

hmm tanks

 

Floiran

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Advisor
Florian Schmutz
Posts: 33
Registered: ‎05-15-2009
Message 6 of 6 (103 Views)

Re: Issue with Application Aware snapshots

got the solution for my problem.

The Service for the Snapshoting Programm on the Vcenter Server was runing with local users. 

This User has no access to the Vcenter so it cant do some Snapshots.

I have to change the User account to a local admin from the Vcenter. After that it was working very well.

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