sssu.exe error: the storage cell is not initialized (1354 Views)
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Advisor
Ramassh
Posts: 24
Registered: ‎04-06-2006
Message 1 of 7 (1,354 Views)

sssu.exe error: the storage cell is not initialized

I am receiving:

Error: Error view list pointer is invalid. The storage cell is not initialized.

 

It was working perfectly the day before.

 

SSSU for HP StorageWorks Command View EVA

     | Version: 6.0.2

     | Build: 5

     | NoSystemSelected> SELECT SYSTEM "PROD"

     |

     | PROD> SET OPTIONS ON_ERROR=Exit_on_error NORETRIES

     |

     | PROD> LS DISK FULL XML

     |

     | Error: Error view list pointer is invalid. The storage cell is not initialized.

 

The CommandView EVA is also failing :

Operation Failed - View not built

 

Any idea how I can reinitialise?

 

Thanks

Ramassh

Honored Contributor
Johan Guldmyr
Posts: 3,844
Registered: ‎06-14-2009
Message 2 of 7 (1,351 Views)

Re: sssu.exe error: the storage cell is not initialized

Hi, if you re-initialize you lose all the data. Are you sure you want to re-initialize?

 

You do this via the OCP (the front panel) of the EVA.

 

Do you see any errors while you're there? Sometimes it becomes like this becaues there are some back-end cabling issues. Is your CV server zoned in to both controllers? Maybe the mastership was changed to what used to be the slave. 

Trusted Contributor
SUBHAJIT KHANBARMAN_1
Posts: 222
Registered: ‎03-23-2011
Message 3 of 7 (1,347 Views)

Re: sssu.exe error: the storage cell is not initialized

What is the model of the EVA ?

 

What is the CV EVA version ?

 

***********************************************************************************************************

Have you checked the path from Server to the EVA (Use CVUTIL from command prompt on the Management server) – This is to check the Connectivity.

C:\Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV>cvutil paths

More specific: cvutil.exe paths -wwn <WWN>

 

*******************************************************************************************************************

 

You can try reboot of the master controller and check the status.

Advisor
Ramassh
Posts: 24
Registered: ‎04-06-2006
Message 4 of 7 (1,341 Views)

Re: sssu.exe error: the storage cell is not initialized

Hi

 

Thanks for your replies. There is no cvutil under:

C:\Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV

 

This is a EVA 5000.

 

The SAN/disks are working fine. Only the web interface and sssu are failing.

 

Cheers

Ramassh

Honored Contributor
Johan Guldmyr
Posts: 3,844
Registered: ‎06-14-2009
Message 5 of 7 (1,337 Views)

Re: sssu.exe error: the storage cell is not initialized

Maybe the cvutil wasn't invented - but it's probably called something else and installed somewhere else with CV 6.0.

Ramassh: be sure to check out the zoning. Or does your CV server have presented disks to it too that are working?
Advisor
Ramassh
Posts: 24
Registered: ‎04-06-2006
Message 6 of 7 (1,335 Views)

Re: sssu.exe error: the storage cell is not initialized

Thanks Guldmyr. Can you please advise how I can check the zoning here?

I have hone through all exe files in that path, but couldn't find anything like cvutil.

 

Cheers

Ramassh

 

Honored Contributor
Johan Guldmyr
Posts: 3,844
Registered: ‎06-14-2009
Message 7 of 7 (1,333 Views)

Re: sssu.exe error: the storage cell is not initialized

Zoning you check in the SAN-switches.
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