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HP Software Support Blog - Exceed Expectations
Aileen Allkins, Enterprise Software Support thought leader, provides market insights and updates on how HP Software Support helps you get the best software investment value.

Displaying articles for: 12-18-2011 - 12-24-2011

Support’s Bright Future - Black Friday, White Christmas and Red Hot Gadgets

AileenAllkins| December 22, 2011
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Early signs, from the day that US retailers call Black Friday, are that this year will see bumper sales of hot gadgets such as the iPad, Kindle Fire and Galaxy S. Some of these devices will inevitably stay on the shelf for most of 2012, unappreciated and under-used. Importantly though, many will be brought to work. 

 

For those of us supporting enterprise applications, the amazing usability of these products will have several knock-on effects as the world of consumerism becomes a growing part of the world of enterprise IT. Sometimes our role is not to ask why, our role is just to support.

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Tags: Online| Software| Support| team
Labels: IT Consumerization
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