HP Software Solutions Blog

The Magnificent 7: Key KPIs to help IT perform better

By Myles F. Suer, Planning and Governance, HP Software

 

magnificent seven.jpgWhen I was young, the cool movie to see and talk about was “The Magnificent Seven”. For those that do not remember, the movie was about seven gunslingers that help a town take on an army of bandits.

 

Perhaps the movie works so well because there are seven heroes. Psychologists have found that the maximum things that the human mind can think about at one time are seven. Recently, as customers have started asking me what they should measure in IT, I have come back to the notion of a “magnificent seven.” Which key performance indicators (KPIs) would be on my list to truly make IT organizations better?

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About the Author(s)
  • Brian is Senior Manager of the IT Experts Community for HP Software. Brian has 25 years of software industry expertise from roles as a developer, sales engineer, instructor, consultant and marketer.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Michael Deady is a Pr. Consultant & Solution Architect for HP Professional Service and HP's ALM Evangelist for IT Experts Community. He specializes in software development, testing, and security. He also loves science fiction movies and anything to do with Texas.
  • Enterprise Architect helping large enterprises and telecom service providers with business aligned IT solutions for over two decades.
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