HP Software Solutions Blog

HP Software Universe Mainstage recording - Jonathan Rende


Here is the audio of Jonathan Rende’s HP Software Universe 2010 Barcelona Mainstage presentation.



Go here for more on HP Software Universe 2010 Barcelona


Tags: 2010| Barcelona| HPSWU

HP Software Universe Mainstage recording Robin Purohit


Here is the audio of Robin Purohit’s HP Software Universe 2010 Barcelona Mainstage presentation.



Go here for more on HP Software Universe 2010 Barcelona


Tags: 2010| Barcelona| HPSWU

From the show floor Tuesday at HP Software Universe Barcelona

Photos from the show floor – click the picture for more.



Dancers on the show floor – courtesy of Westbury IT

Tags: 2010| Barcelona| HPSWU

HP Software Universe 2010 Barcelona - the news

The big news at Mainstage HPSWU Barcelona, provided by Jonathan Rende Vice President, Product Marketing, Software, was the launch of Automated Lifecycle Management 11, but there was more.

HP Software Universe Barcelona 2010 starts tomorrow

There are a variety of social media activities at HP Software Universe, many you can follow from your desk via the net...

Attending HPSWU is a 'Quickening' experience

by David Moses


I'm back home and finishing up my blog assignment.

We had two sessions early this morning and then caught the flight back to Atlanta.

David-Headshot-160.jpgIt's been a great week. I've learned a ton.

I think we're all looking forward to catching up on sleep this weekend, but being able to attend an event like this makes it more than worth a few hours of lost shut eye. I've always told people that there's so much stuff packed into these few days. I don't think they understand until they go themselves.

Thank you again to all the people we've been lucky enough to meet this week. It's great to walk down the hallways and see so many friendly faces. I'm looking forward to seeing you next year.

As busy as our work can get, I think attending HPSWU is a "Quickening" experience. It's so easy to get in a "rut" in our daily work. When you get an opportunity to see what others are doing in their work, and you have such passionate discussions around ideas, you take so much of that inspiration back with you to your own work, and inspiration is invaluable.



Good bye HP Software Universe DC, see you in Las Vegas

by John Bell


Its Friday. After several long days and several short nights of sleeping, I attended two more sessions John_Bell_160.jpgand then David and I headed back to Atlanta. 

Overall the conference was enlightening.  To interact with the HP team and talk with other companies is invaluable.  It was a great honor to be a part of the conference this year and present.  I know I always walk away with some great information that I can use back on my everyday job with Delta from all the sessions and round tables.  


I was excited to hear that we will be heading back to Las Vegas for the conference next year.  I hope that David and I will be able to present again and tell the story of new ways we are using the tools. 

Thanks to everyone at the conference for making it another great event.  Each time it feels more like a family gathering than a work conference. 

See you next year in Vegas.   

Mark Sarbiewski, Business Process Testing and the Conference Party

by David Moses - 8am. We meet with Mark Sarbiewski and have a unique opportunity to talk to him about products and his impressions of HPSWU.

Wednesday - The Presentation

by David Moses - Our session title is "Deliver projects up to 50% faster using HP QuickTest Professional & HP Quality Center". I had received an email from Heather letting us know that we were the 3rd most signed up for presentation of the entire show behind the QC Roadmap and the BTO Applications Test Drive (glad we prepped!).

Thursday - HP Executive, Business Process Testing, Quick Test Pro, Quality Center

by John Bell - I attended two great sessions today around business process testing (BPT). The first was with using Quick Test Pro and the other was with using Quality Center.

Mainstage and Roundtables

by David Moses - For those of you who schedule sessions but not Roundtables, you're missing out. I go back to what I said yesterday about HP being passionate about discussing what you like or don't like about what they make...

Customer Advisory Board meeting

by David Moses - This discussion makes it obvious that this group is incredibly passionate about getting it right, are invested in delivering the best products possible, and really want our feedback.

Building an Airplane While You're Flying it

by Mark Ford - It's for these reasons, and many more, that I so enjoy attending HP Software Universe each year.

My Sunday at HP Software Universe


by David Moses
Hi, I'm David Moses, Delta's QA manager for the Self Service products like delta.com, kiosk, and mobile.
It's been quite a bit of preparation and anticipation this year for HPSU. John Bell, our Senior Test Engineer and I are presenting Wednesday and we really wanted things to go smoothly. For the past two three weeks we've been locking ourselves away in a conference room every other day at 5pm and rehearsing our presentation. It makes you feel a bit silly talking to an empty room, but the way we look at it, if people are going to give you the gift of their time, you owe it to them to be prepared.
I've got the Customer Advisory Board meeting starting at 8:45 tomorrow morning. After John and I grab dinner I read through the presentation one more time. Of course the plan is to be in bed early, but that never seems to work out for me so it's 1 am before that actually happens.
After John I and grabbed dinner I sat down with the bag of candy bars HP gave us for participating in this blog (it was a really nice surprise) and read through the presentation one more time.


by David Moses

David-Headshot-160.jpgHi, I'm David Moses, Delta's QA manager for the Self Service products like delta.com, kiosk, and mobile.It's been quite a bit of preparation and anticipation this year for HPSU. John Bell, our Senior Test Engineer and I are presenting Wednesday and we really wanted things to go smoothly. For the past two three weeks we've been locking ourselves away in a conference room every other day at 5pm and rehearsing our presentation. It makes you feel a bit silly talking to an empty room, but the way we look at it, if people are going to give you the gift of their time, you owe it to them to be prepared.

I've got the Customer Advisory Board meeting starting at 8:45 tomorrow morning. After John and I grab dinner I read through the presentation one more time. Of course the plan is to be in bed early, but that never seems to work out for me so it's 1 am before that actually happens.

After John I and grabbed dinner I sat down with the bag of candy bars HP gave us for participating in this blog (it was a really nice surprise) and read through the presentation one more time.



Welcome to HP Software “Summer Camp” 2010

by Mark Ford, Principal Financial Group HP Software Universe 2010 will be my forth visit to HP Software's summer conference event – and it's a miracle that I'm even able to attend this year. Need more information on how HP Software can support your agile development processes? There’s a track session for that (more than one actually). Need more information on how 3rd party support services can bring value to your organization? There’s a booth for that ...

HP Software Universe Live Blog

Sitting in the front row of Mainstage at HP Software Universe at the Gaylord Hotel in Washington, DC. Live coverage starts at 1pm ET / 10am PT / 5pm UTC. You can watch Mainstage streamed live here - http://www.hp.com/go/HPSUmainstagewebcast. Replay will be available a few days later

Our new leader brings proven track record and a focus on customers

I'm looking forward to introducing our community to Bill Veghte, our new executive vice president of the HP Software & Solutions organization. For those of you coming to SW Universe  you might get the opportunity to meet Bill face-to-face.  For the rest of you, let me tell you a little about our new leader. 

Bill is a Harvard educated marketing professional.  Before coming to HP, he worked at Microsoft for nearly two decades.  Most recently he ran the company's $15 billion global Windows® business including the launch of Windows 7 and Small Business Server 2003 product lines. 

While it's only natural for those of us at HP to be excited about our new leader, it's great to see that the IT press and analyst community are embracing the announcement as well.   Here are just a few snippets:

"'I'm a software guy,' Veghte said today in an interview. 'I've spent a lot of time with customers. They'd like to see H-P do more.'" - Bloomberg/BusinessWeek

"In choosing HP, Veghte said he looked at how software buying is changing and the emergence of cloud computing and other trends. 'We're still in the early stages of what is, in my opinion, the biggest change since client-server in how businesses use technology,' Veghte said. 'It's a great opportunity given where the market is going.'" - CNET

"HP has built a strong reputation as a technology powerhouse with a respected global brand and deep client relationships," said Veghte. "Software is a strategic part of driving greater innovation to our clients, and I look forward to leading the HP software team to continue to build a world-class business."-HP Press Release

As you can see, Bill has a commitment to putting the customer first.  He promises to listen and work with customers to grow the software business at HP.  I hope you share my enthusiasm as we begin a new chapter with new leadership.

For more information on HP Software and Solution, visit www.hp.com/software.

Until next time....

Happy Earth Day!

Hello everyone -

I wanted to take a moment to reflect a bit on Earth Day.  I know it is a bit of a departure from talking about the HP Software Solutions Community but if you think about it - we are all a member of the Earth's community and just as we nourish and care for the software community, we can also take a step back and think about how we can do the same for the planet. 

But before I do so, I wanted to share a bit about how my 2 1/2 year has "gotten" the message of the importance of taking care of the planet.  Last night, before bedtime, we were chatting about Earth Day and what it means to us: recycling, turning off the lights, and be careful of how much water we use.  So this morning, as she is brushing her teeth she turned off the water for the first time without any prompting!  And I said, "Good job!  Why did you do that?" and she said, "Because I no make the Earth sad!"  While it gave me a sense of pride and little laugh, it got me to thinking that if a 2 year old can get the message that fast then certainly we can too!  :smileyhappy:

So with that, I have some ideas for you in terms of how you could take action.  I encourage you to learn how to reuse or recycle electronic equipment or calculate your printer or PC’s carbon footprint.  You can do that all right on HP's site.  Take a look and take action now!

Until next time...


Community has launched!

Last week was a big one for HP Software & Solutions.  First, the HP Software Solutions Community officially launched publicly on April 8.  As the Community Manager, I can't tell you how exciting and rewarding it is to have this new community live.  It's a big, big milestone in our goal to make 2010 the year of the community. 

The pride I have for the many people who made this new community a reality is enormous. But, I am most proud of you, our customers, who stepped up to contribute your ideas and passion, first in the alpha stage and then in the beta phase.  Now all customers, like you, have a place to exchange ideas, best practices, find solutions and connect peer-to-peer. 

A big thanks, also, to all who stopped by to check out the new community.  No registration is necessary if all you desire is to look around and read the threads.  If you want to post a thread yourself or answer a post, you'll need to register.  But registration is very easy, and we promise to guard your privacy.  We only ask a few quick questions and you'll be all set.

Another important achievement of last week was the publication of HP's annual Global Citizenship Report.    The report highlights how HP is using IT to solve critical problems for people everywhere.  You can't help but feel good when the company you work for is making the world a better place right now and in the future.

It is especially gratifying to see how HP Software & Solutions is contributing to HP's programs for the betterment of society.  For example, healthcare and education are two of the five issues HP designates as critical to worldwide socioeconomic progress. Because of my work with so many customers, I know first-hand how our software has helped in these two fields.  

So, I invite you to not only check out the new community, but also to read the HP Global Citizenship report.  Please share your thoughts about HP's social betterment programs with us.  We'd like to know how well is HP living up to its goal to be an exemplary global citizen.  What programs, projects or policies did you find especially compelling? 

Our New Community Must Meet Many Customer Needs

It’s been fascinating working with our Alpha community and learning what most concerns you, our customers. Our Alpha team, a select group of approximately 200 customers, is composed of three main roles: IT Staff, Middle Managers and Execs.

We’ve had an opportunity to speak in-depth to all three groups participating in the test stages of our new community. We’ve learned that each type has diverse motivations and will need our community to meet different needs.

The IT Staff have a specific job and tend to need an answer to a problem right away as they are under intense pressure to solve problems quickly. They want the new community to offer solutions to tech problems and provide tools to make their jobs easier, such as FAQs, instant answers, improved support.

Middle managers, while concerned with tech problems, are more focused on resource management and cost reduction in the data center. Because this is the group who bridges the tech team and upper management, they are most interested in the strategy and application of the software they buy from HP. They want to learn how to use our software for the end results of performance improvements, higher efficiency, integration, migration and security. This group of customers is also interested in time-saving tools and want to know about low-overhead products that work well out of the box.

The smallest group of Alpha Project customers are executives, who are concerned with strategy and anticipating IT and business trends. They want HP and their peers in the community to help them identify the next big shifts so that they can use IT to help their businesses compete more effectively.

If you have feedback to these conclusions, we would like to hear from you. Are we missing anything? Is there a particular need you have that you would like our community to meet? What are you hoping the new community will do for you?

Until next time...

What do you think?


Hello,  as you know we have been working with a group of customers (we call them the Alpha Group) to get important feedback on the type of content, topics and concerns that you, our customers, would like to have addressed in the new HP Software Solutions community set to launch in April. 

One of the participants - Betty Smith from John Hancock Financial - emailed a summary of some of the challenges facing IT departments that helps break down the various groups and motivations and is worth including here. The following has been edited but is largely drawn from her email. The primary streams are: people, process, application and strategy.

  • People: the techs charged with implementing software are the ones that are looking for trouble-shooting and how to resolve current problems, i.e. with sharing of code snippets, how to make the application perform better, etc.

  • Process: about 50% of any successful application implementation is the process side. There are many communities devoted to disciplines (BPM, Service Mgmt, ITIL, Cobit, PMP, SQA etc). Process considerations are currently not integrated into the application community and it is a big opportunity.

  • Application: There are huge technical issues to implementation requiring peer support. Another area that needs to be considered is the integration between the products - they cannot be looked at as separate entities, they have to flow into the primary applications. With regards to life cycle, HP's site has to be more integrated and transparent to the customer on how things get fulfilled on the back end.

  • Strategy: There is a level of middle management out there that is becoming responsible for looking at the strategy. The organization's agenda is set by the CIO and other CxOs but the people under them are the ones helping to pitch the recommendations. It would be great if HP had some white papers with in-depth discussions around disciplines and topics-the strategies and how to implement.  There also needs to be an area where companies can discuss with each other at this level, organizations that are willing to share their strategies, approaches to implementations, lessons learned, etc.  not just at the individual techie level.  

I'd like to thank Betty for her willingness to share her opinions in this blog post.  And both Betty and I would like to hear from you.  Do you agree with Betty that the community can help in these areas?  Where do you disagree?  What's missing?  What would you like the community to provide?

Remember, we are building this soon-to-be-reborn peer-support community for you, our customers.  We want to hear from you on the goals, structure, form and function that would work best for you.

Until next time...


Initial results of Project Alpha conference calls

Last week marked a milestone in the launch of the HP Software Solutions Community.

The Project Alpha members – now several hundred strong – broke into into bite-sized chunks in order to kick things off with some smaller-group collaboration on the goals, structure, form and function of the soon-to-be-reborn peer-support community.

The initial group interaction was highly interactive and promising. Not only were there clearly identifiable themes that will make for excellent starting points for the community, there was a surprising amount of consensus on where the fault-lines exist in the current support paradigm – and some great ideas around how to fix it.

We've had some great discussions so far around the following:

·         Security was identified as a major issue for all. Increasing compliance constraints, corporate and personal data access and the growth of mobile and wireless have ensured that security will remain a pressing issue for all departments as new systems, applications and paradigms are rolled out.

·         Data management is closely intertwined with security, as every company grapples with who has access to what. This becomes particularly onerous as a company expands and has to deal with varying international laws governing privacy. Other key challenges involve the costs of large data transfer and the potential savings of de-duplication. 

·         Nearly all of the participants noted virtualization as having been a strategic thrust over the past couple of years, as IT shops searched for the cost savings promised with this emerging technology.

Considering the breadth and depth of the participants and the needs of their respective IT departments, the agreement around these top themes was notable. Also remarkable was the consensus around current peer-support challenges, namely nomenclature (product naming, accurately identifying problems etc), search capabilities, re-locating solutions and licensing issues.

These issues will be the focus of our next blog entry – stay tuned!

Until next time...

Project Alpha next steps and your digital habits

It's been over a month now since Software Universe, and plans for the HP Software Solutions Community are moving ahead rapidly!  Thanks to all of you who participated in the digital habits survey – we’ve received some excellent insights about what you'd be looking for from a community and what tools you use to access information about the industry. Some of the survey highlights:  

  • Email stands out as the preferred form of communications – ranking far above blogs, twitter and Facebook

  • Friends and colleagues are the preferred source for information with Internet search as the second favorite and ranking above getting on the phone to speak with a product expert.

  • Few respondents access the web via mobile devices 

In regards to Project Alpha - there were more than 200 people that applied to be part of Project Alpha.  We have reviewed the applications and for those of you that were selected you will be receiving an invite to join the first feedback session shortly.  We're looking to get to know all of you, your digital habits and community needs a little better. We're also really excited about sharing with you some of the work we've got underway on the community site, and getting your feedback!


So watch your inbox as we’re sending out invites for Project Alpha members to join us in a conference or web session taking place in early this month where we’ll begin sharing some of the design elements of the community, details on how the community will roll out and some of the content and experiences we’re planning for as the community goes from alpha to beta to launch.

Remember, if you decided not to participate in Project Alpha you will have another opportunity to join the beta testing group in March.  Keeping watching this blog for more information.

Until next time!

What are YOUR digital habits?

We're making great progress on the community.  We'll be sending out a message to all those selected for Project Alpha shortly so stay tuned!

In the meantime, we'd like to align our new site with your needs and goals, so we've put together a short survey to help us better understand your online habits and preferences. Taking the survey will only take a moment, and will help us all shape the best enterprise software community on the web. Here's a the link to the survey.

We'll be sharing relevant insights from the survey on the Software Solutions blog in the next couple of weeks.

If you have already filled out the survey, thank you!

Until next time...

Highlights from HP Software Universe

It's time to take a step back from all the community setup work I've been doing lately to look at some of the highlights from last month's big HP Software Universe conference in Hamburg.

A couple of key themes emerged, notably the importance of flexible, scalable software and hardware solutions. Research conducted on behalf of HP shows that more than 90 percent of senior business decision makers believe business cycles will continue to be unpredictable in the next few years. It should come as no surprise therefore that cloud computing is getting a lot of attention.

Three recent announcements that came out of HP Software Universe highlight this:

Another highlight of the event (which attracted over 3200 attendees!) was the annual Live in Action demo. For the past 8 years, Ulrich Pfeiffer, CTO for IT Management in EMEA creates a demo showcasing the fictitious Full Throttle Company (FTC) on mainstage. Live in Action is a demonstration of HP Software integrated into a complete solution.

Here's how Michael Procopio described it:

This year, the Live in Action team recalled Hamburg of the early 1960s when this German city gave the Beatles a start before the group became a mainstream sensation. The demo featured the HP Performance Optimized Datacenter (“POD”), a datacenter in a container, along with music by the re-Beatles band and an on-stage yellow submarine in a disaster recovery scenario involving a flooded datacenter. BTO solutions demoed live on stage showed capabilities in three critical areas: 1) business and disaster recovery; 2) service recovery and web security; and 3) business improvements to avoid service disruptions and enhance capacity via virtualization management.

HP Software Universe also served as the kick off to our Project Alpha recruitment. We'll be reaching out to all Project Alpha applicants in the next two weeks to get our community building underway. As always, if you'd like to be notified when the new Software Solutions Community opens it's doors, click here to send us an email and we'll take care of the rest.

Until next time!


Showing results for 
Search instead for 
Do you mean 
About the Author(s)
  • Brian is Senior Manager of the IT Experts Community for HP Software. Brian has 25 years of software industry expertise from roles as a developer, sales engineer, instructor, consultant and marketer.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • 12 years experienced Marketing professional specialized in innovative and disruptive technologies such as Cloud, Big Data, Mobility.
  • Michael Deady is a Pr. Consultant & Solution Architect for HP Professional Service and HP's ALM Evangelist for IT Experts Community. He specializes in software development, testing, and security. He also loves science fiction movies and anything to do with Texas.
  • Enterprise Architect helping large enterprises and telecom service providers with business aligned IT solutions for over two decades.
HP Blog

HP Software Solutions Blog


Follow Us
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.