HP Software Solutions Blog

A roadmap for building a robust Enterprise Service Management solution

prasanna-anantharamaiah_tcm_245_979923.jpgIT Services are delivered by an IT solution that has four key components—People, Process, Technology and Partners. I would like to add “Information” as the fifth component of IT solution.

 

 This fifth component is also pivotal as IT begins to align closely with business units. Keep reading to find out how the face of Enterprise Service Management is changing and what you can do to be prepared.

 

Guest post by Prasanna Anantharamaiah, lead solution consultant, HP Professional Services

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About the Author(s)
  • Brian is Senior Manager of the IT Experts Community for HP Software. Brian has 25 years of software industry expertise from roles as a developer, sales engineer, instructor, consultant and marketer.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Michael Deady is a Pr. Consultant & Solution Architect for HP Professional Service and HP's ALM Evangelist for IT Experts Community. He specializes in software development, testing, and security. He also loves science fiction movies and anything to do with Texas.
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