In this four-part blog series, Erik van Busschbach, Program Director (World Wide, based in EMEA, Netherlands) HP Software Services explains how HP Software Services can help you implement the IT Performance Suite with minimal risk. The team helps you create a strategy and approach to quickly implement the IT Performance Suite so your organization gains value faster. Throughout the deployment, measurements are applied to achieve early success and drive momentum. Core to our approach is the application of our Common Solutions Framework (CSF) that powers our software solutions.
In this first post of the series, Erik discusses the IT supply chain
Hop on the IT supply chain to reduce costs and drive efficiencies
by Erik van Busschbach, Worldwide Program Director, HP Software Services
In conversations with customers, it’s clear that pretty much all IT teams face a contradictory challenge: the expectation that costs can be cut while simultaneously responding to service requests, deploying new applications and maintaining infrastructure. We see that innovations such as cloud computing and virtualization offer IT a way to solve this long-standing challenge.
It may not be immediately obvious but these new platforms are in effect creating an IT supply chain. For it’s now much easier for teams to become service brokers, using lower cost, versatile deployment platforms to handle service requests from the business that were previously managed in-house. By using the supply chain, significant costs can be stripped from the business and teams can be focused away from mundane maintenance towards value added projects.
But here is the caveat. The new platforms add complexity. Software is increasingly run on premises and off premises, while the ‘on-demand’ capability of the Cloud means that rigorous systems are needed to check and validate service requests. Many customers I speak with are worried about a loss of control. Our response is the HP IT Performance Suite. It collects data from IT across IT to consolidate and integrate identification, measurement, and reporting of your complete landscape to key business and IT stakeholders. Providing actionable data helps ensure that the business and IT stay aligned. Also, the real-time nature of the data presents a single source of the truth to allow IT to respond to changing business conditions with greater agility.
Our HP Software Services team is here to help you plan, deploy and optimize your IT Performance Suite. We base our services on the HP Common Solutions Framework (CSF). The CSF spans consultancy, architecting a solution and delivery – subjects of my next three blogs. As one client stated, “The insights provided by the end-to-end models have helped us to understand why we were not able to solve our challenges before.” The HP Software solutions that are powered by the CSF are shaped by practical experience from leading IT transformation programs and thousands of major software deployments worldwide. It provides a common foundation for the way we deliver, support and build HP Software solutions and it enables the continuous refresh of these solutions through input from our global teams and customers to improve project outcomes.
- Common Solutions Framework
- · VIDEO: Overview of IT Performance
- · VIDEO: CIO view on IT Performance
- · VIDEO: Executive Scorecard Demo
- · FEATURE: Peak performance demands precision control