By Keith Macbeath, senior principal consultant with HP Software Professional Services
(In this post, Keith Macbeath explains why the new HP IT Performance Suite was developed.)
Based on our discussions with CIOs, we have been tracking three seismic trends that are irrevocably changing how IT is produced and consumed and which catalyzed development of the HP IT Performance Suite.
The first seismic trend is the advent of cloud and the radical levels of automation it brings with it to deliver near-instant IT service delivery as well as significant cost savings. But there is a caveat – the new platforms add management complexity, and apples-to-apples comparisons are hard. Many customers say they can track the performance of their in-house systems and cost-by-consumption of public cloud vendors, but not vice-versa. This leaves them uneasy about a potential loss of control over their IT environment yet unable to cost-justify their in-house service provisioning.
Second, IT is being “consumerized”. Employees are now regularly using personal devices to interface with corporate networks. In fact, in just a couple of years, the long-accepted view that employees’ technology must be supplied and validated by the IT function has all but been dismantled. With this horse having left the stable, CIOs are keen to exert a level of control over consumerization while finding ways to turn this trend into a business opportunity. For instance, a way must be found to move security from the device and to the application level, but on a positive note, if the corporation lets employees make choices about which devices they use, the business can avoid the cost of supplying the technology.
And third, there is the need for transparency. As IT becomes less of a mystery with each generation, and with executives questioning every facet of the organization’s performance, IT is expected to report on its outcomes in business terms not in IT terms. Such reporting is critical in the battle for budget. As a result, service costing, IT value tracking, and making cost/quality trade-offs transparent to the business are in increasing demand. The HP IT Performance Suite CIO Standard Edition helps CIOs address these trends. It collates unprecedented insight across all IT operations to continuously track performance against business goals.
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