03-31-2014 08:13 AM
Running SDM 18.104.22.168. SPs for Elitebook Revolve G1 Tablet (Win 8 64) are different if searched under Show All Products or under Show This Computer. No 2014 SPs show in "All Products" at all, but do show under "This Computer".
Solved! Go to Solution.
03-31-2014 08:36 AM
Assuming that SDM is being run on an EliteBook Revolve G1 Tablet with Windows 8 64 bit on it and that the exact same selection is used for All Products mode, there should be no difference between Personal mode and All Products mode provided that:
- you have the exact same one model, one OS, one language selected in All Products mode as detected by SDM
- you are using the same toggle (Show Latest SoftPaqs or Show All SoftPaqs ) for both modes.
Note: the default toggle for All Products and Personal modes are Show All SoftPaqs and Show Latest SoftPaqs, respectively.
03-31-2014 12:37 PM - edited 03-31-2014 01:07 PM
We managed to get our hands on a Revolve G1 and install SDM on it.
Please refer to the screen captures below but please note that we were not able to reproduce what you are experiencing.
NOTE: since the SDM catalog changes frequently, the screen captures are relevant only for March 30, 2014, SDM catalog version 22.214.171.124 (circled in green).
The model selected and detected are circled in yellow (yellow).
SDM displays 104 SoftPaqs (circled in red) for Show All SoftPaqs (button is a toggle circled in light purple) and 40 SoftPaqs for Show Latest SoftPaqs (not displayed in screen capture) under both All Products and Personal modes (modes are circled in pink.
We see three SoftPaqs that were released in 2014: sp65403, sp65053, sp65034 (circled in light orange in both modes.
Are the "2014" SoftPaqs that you are seeing in Personal mode but not in All Products mode different from our list?
If so, please double check your selected model, OS and language in All Products mode or provide us with more information.
04-01-2014 05:59 AM
SDM 126.96.36.199 is still in beta test and we are helping test it before it is released.
FYI, we confirmed with the developers that there are no code changes that would make the results from the screenshots different from those of version 188.8.131.52.
04-01-2014 08:56 AM
As expected, there is no difference between the results displayed between SDM versions 184.108.40.206 and 220.127.116.11 in regards All Products and Personal modes and we are not able to reproduce the SDM application behavior you have described on our end.
Please check the steps you are performing on your end.
04-02-2014 06:32 AM - edited 04-02-2014 06:38 AM
If SoftPaqs have been downloaded, they will not appear in the Availaible SoftPaqs list; they will appear in the Downloaded SoftPaqs list.
You should find the "2014" SoftPaqs in the Download SoftPaqs list if they are not in the Avalialble SoftPaqs list.
04-02-2014 10:22 AM
Of course, but no 2014 SPs have been downloaded because they never showed up in the list! The good news is that HP just updated the catalog, so it's working properly now. Notice the new date and version.
Thanks for your input!