FAQ(24): SDM won't install after upgrade to Win 8 (1744 Views)
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louy
Posts: 212
Registered: ‎01-12-2009
Message 1 of 2 (1,744 Views)
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FAQ(24): SDM won't install after upgrade to Win 8

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I upgraded to Windows 8 and now SDM will not install. Why is this?

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Neighborhood Moderator
louy
Posts: 212
Registered: ‎01-12-2009
Message 2 of 2 (1,730 Views)

Re: FAQ(24): Why won't SDM install after I upgraded to Windows 8?

HP SoftPaq Download Manager (SDM) requires .NET 3.5. Windows 8 has native support for .NET 4.x.

Unfortunately, .NET 4.x is unlike .NET 3.5 where 3.5 contained support for 2.0, 3.0 and 3.5 all in one.  In our humble opinion, .NET 3.0 and .NET 3.5 should have been called  .NET 2.1 and .NET 2.2, respectively.

Starting with .NET 4.0, Microsoft, is not including backward support for .NET 2.0, 3.0 and 3.5.

Luckily, in Windows 8, the .NET 3.5 Framework is included with the OS. However, it is disabled by default.

To enable .NET 3.5 in Windows 8, follow these instructions:

  • Bring up the "Control Panel".
  • Click on the "Programs and Features" icon.
  • Select "Turn Windows fearures on or off" (located on the upper left of the window.
  • In the dialog box, check the  option ".NET Framework 3.5 (includes .NET 2.0 and 3.0)"
  • Click the "Ok" button.

The SDM installation should work after that.

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