Re: FAQ(11): Location of the SDM log file (2573 Views)
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Neighborhood Moderator
louy
Posts: 212
Registered: ‎01-12-2009
Message 1 of 2 (2,601 Views)
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FAQ(11): Location of the SDM log file

[ Edited ]

Where can I find the SDM log file?

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Neighborhood Moderator
Matt___H
Posts: 34
Registered: ‎01-12-2009
Message 2 of 2 (2,573 Views)

Re: FAQ(11): Location of the SDM log file

[ Edited ]

To view the SDM log...

Within SDM, you can view the SDM log file by holding the Ctrl and Shift keys down and then press the "L" key. Please note that if you are using the keyboard on some notebooks, use of the "fn" key might be required.

 

To find the SDM log with Windows Explorer...

If you have Windows 8, Windows 7 or Windows Vista, the location of the log file is:

C:\ProgramData\HP\HP SoftPaq Download Manager\SoftPaqDownloadManager.log

If you have Windows XP, the location of the log file is:
C:\Documents and Settings\All Users\Application Data\HP\HP SoftPaq Download Manager\SoftPaqDownloadManager.log

 

Please make sure you have closed the application before you copy the file to ensure that the file is flushed to disk completely.

 

Please note that the log file contains only the last SDM session.

 

Update for version 3.4.0.0 (and newer) of SDM

Logs are now archived and compressed to the following directory:

 

  • Windows Vista and Windows 7: C:\ProgramData\HP\HP SoftPaq Download Manager\Logs
  • Windows XP: C:\Documents and Settings\All Users\Application Data\HP\HP SoftPaq Download Manager\Logs

Note: SSM logs are also stored in the zip file.

 

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