01-15-2012 09:52 PM
Hello. I thought it'd be easier for me to import subscriptions directly into the Subcription table instead of doing it manually for each service (I have too many services and too many departments).
Well, the importing was successful and the imported subscriptions are automatically assigned IDs. However, these subscriptions are not 'effective'. when I try to log an interaction for a user, these services do not appear on his list of subscribed services. Is there something else I have to do? Please help
Solved! Go to Solution.
01-15-2012 10:11 PM
01-15-2012 10:40 PM
Vadim Gorda wrote:
Can you post a screenshot of any subscription which you have imported?
I've attached the image. please check it out
01-15-2012 10:54 PM
Data on the form look ok. When you was importing, you were using the meanings in the table and not what is displyed on the form ? For exaple subscriptionType in set to "dept"?
Suppose question - is the department name in the subscription and persons same is not necessary as you should have checked it in the first way.
01-15-2012 11:43 PM