timezone (89 Views)
Reply
Regular Advisor
mamatha26
Posts: 237
Registered: ‎03-13-2012
Message 1 of 2 (89 Views)

timezone

Hi All,

 

I have an issue with time zone.

 

Login SM using login id “abc” who is in time zone “123” and Create interaction select customer time zone and pending release time and save the interaction ( pending release time is a date/time field)

 

Login SM using login id “xyz” who is in time zone “456”and open same interaction pending release time value changes because of time zone conversion

I don’t want this conversion to happen whatever value I select should remain same across all logins who are in different time zones.
Whatever may the time zone be of logged in user the pending release time field value should display same value it should not convert or change.

Please use plain text.
Honored Contributor
Piku
Posts: 3,670
Registered: ‎06-17-2010
Message 2 of 2 (66 Views)

Re: timezone

Hi,

I feel it is not possible for single field or module. It would be generic and you could remove the time zone from each operator file and set single for all in company record.


hth,
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation