Time stamp on OM Auto generated tickets (42 Views)
03-29-2013 02:01 AM
When critical alerts are generated on OM, we are receiving multiple tickets in SM.
Below is the message forwarded from OM to SM:
Running out of space "(/u01 85%) " on blrpmdmdb001.kescom.org
But when we receive it as a ticket in SM, it appears as shown below:
Running out of space "(/home 85%) " on ABCDsmwdb.kescom.org on Mon Mar 11 08:02:03 2013 (Original message: Node: Message group: FSApplication: aObject: oSeverity: CriticalText: Running out of space "(/home 85%)
I am guessing that we are receiving multiple tickets due to different time stamps in the SM ticket.
I would like to know where the time stamp is being picked up from.
Is there anywhere I can check this on SM side?